Delicatessen Clerk

Hy-Vee, Inc.•St. Joseph, MO

About The Position

The Delicatessen Clerk handles food safely, maintains a clean and neat work area, and provides courteous, friendly, and efficient service to customers and team members. The position may operate department registers and accept payments. The clerk prepares and replenishes food, supports daily product availability, and follows sanitation, hygiene, dress, company, and store guidelines. This fast-paced role includes daily contact with customers and the general public, as well as contact with government or regulatory agencies during inspections. The position reports to the District Store Director, Store Manager, designated Assistant Managers, Food Service Director, and Delicatessen Department Manager. No positions report to this role. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Able to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Able to perform arithmetic calculations involving fractions, decimals, and percentages.
Less than high school education or equivalent experience.
Six months or less of similar or related work experience.
Able to perform medium work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability includes clarity of vision at distances greater than 20 inches and less than 20 feet, with or without correction, color vision, depth perception, and field of vision.
Able to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Complete a pre-employment drug screen successfully.

Responsibilities

Provide prompt, efficient, friendly, and patient customer service.
Greet customers, learn and use their names when possible, and assist with finding or reaching products, handling heavy items, and relaying suggestions or requests.
Answer customer calls and provide assistance, including taking customer orders by phone and at the delicatessen counter.
Work collaboratively with co-workers to support customer satisfaction and a pleasant work environment.
Review the day's orders and assess food freshness and appearance.
Follow proper sanitation procedures and keep the work area clean and neat.
Ensure adequate food is ready and available; develop or follow a production list and anticipate daily product needs.
Prepare, finish, and replenish products as needed.
Check in products, put products away, and review invoices when applicable.
Operate department registers and receive payments and make change when applicable.
Remove trash in a timely manner.
Follow department and company hygiene, dress, policy, and store guidelines.
Report to work as scheduled and on time.
Wash dishes as necessary.
Order products and supplies as necessary.
Deliver orders as needed.
Price products for customers as necessary.
Assist in other store areas and perform other job-related duties or special projects as required.