Deli Team Lead

Skagit Valley Food Co-Op • Mount Vernon, WA

8d • Onsite

About The Position

The Deli Team Leader (DTL) position is a critical component to the success of the Co-op Deli. Although Team Leaders have a specific schedule DTLs always perform as a leader. The DTL is proficient in all positions of the Deli; is capable of providing positive, upbeat, supportive leadership; sets the example for exemplary customer service; provides day-to-day support and supervision; and positively support the Deli Manager.

Requirements

• Previous leadership experience desired; background in cashiering or retail grocery/deli industry preferred
• Proven ability to provide excellent, professional customer service by projecting a friendly, outgoing presence and maintaining a respectful demeanor at all times
• Ability to handle multiple demands, remain calm, think quickly, prioritize effectively, and problem solve within established guidelines
• Ability to work well with others in a cooperative environment where teamwork, compassion and constant communication are essential
• Ability to handle transactions accurately and responsibly
• Must demonstrate basic math skills
• Ability to meet expectations of regular, predictable attendance
• Ability to work a flexible schedule including mornings, evenings, and weekends
• Ability to maintain current food handler card
• Must be at least 18 years of age
• High school diploma or equivalent

Responsibilities

• Performs as a Leader at all times regardless of deployment
• Is responsive to Deli issues in a timely and accurate manner
• Is able to perform all duties and responsibilities of Deli Team Member in an exemplary manner
• Supervises front line during designated times
• Provides supportive training and cross training and at the moment correction to staff
• Provides manager with documentation regarding situations and issues that arise
• Models and enforces safe work habits
• Serves as a liaison to Deli Manager by providing the Deli Manager with objective information regarding performance assessments, Deli issues, staffing concerns, etc.
• Provides assistance with orders, as directed
• Manages day-to-day staffing adjustments including sending staff home during slow times and calling in extra staff during busy times
• Understands and follows call in procedure

Benefits

• 25% Employee Discount
• Lunch Discount
• Health Insurance (Medical, Dental, Vision, Rx)
• Long Term Disability
• Life Insurance
• 401(k)
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED