Deli Shift Lead

Yoke's Fresh Market (Yoke's Fresh Markets) • Cheney, WA

13d • $17 - $22

About The Position

The Deli Shift Lead guides and empowers Deli associates and models active guest engagement to provide exceptional hospitality and professional service. The role supports sales and company growth, contributes to a welcoming atmosphere, and represents the company positively in the community.

The Shift Lead coordinates and participates in deli food preparation, merchandising, service, and food-safety practices. In the absence of the Deli Manager and Assistant Deli Manager, the role performs managerial duties such as inventory, sales, and other bookwork. The position also trains new personnel, oversees associates on assigned shifts, enforces company policies, and helps ensure department operations meet applicable safety, sanitation, food-handling, and service requirements.

Requirements

• High school diploma or GED; or at least two years of related experience and/or training; or an equivalent combination of education and experience.
• Read and comprehend simple instructions, correspondence, and memos; write simple correspondence; and communicate effectively and pleasantly with guests, vendors, and fellow associates.
• Perform mathematical calculations using American money and weight and volume measurements.
• Apply common-sense reasoning to written and oral instructions and manage problems involving several concrete variables in standardized situations.
• Meet state minimum requirements for working with slicers and other deli equipment and tools.
• Hold a valid State Food Handlers Permit.
• Hold a valid driver’s license or State ID card.
• Be able to perform the essential duties safely, with reasonable accommodations where applicable.
• Regularly stand for prolonged periods; walk; use hands and fingers; handle and feel items; reach; climb; balance; stoop; kneel; crouch; crawl; taste; smell; talk; and hear.
• Continuously lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Have close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

• Hepatitis A vaccination is optionally provided by Yoke’s Pharmacy.

Responsibilities

• Arrive for assigned shifts on time and regularly, communicate clearly, and demonstrate the physical abilities needed to perform assigned duties safely and provide service and leadership.
• Promote sales through guest conversations, product recommendations, and information about promotions, services, recipes, and products.
• Perform managerial duties in the absence of the Deli Manager and Assistant Deli Manager, including inventory, sales, and other bookwork.
• Merchandise existing and new products to help promote sales.
• Direct, coordinate, and participate in preparing, wrapping, serving, and packing deli foods while maintaining fresh, quality products that meet company specifications.
• Practice active managerial control of deli food safety, identify and prevent risks, train associates, monitor their work, and provide corrective action as needed.
• Train new personnel in guest service, food safety, deli features and services, and safe operation of department equipment.
• Encourage associates to use “This One’s On Us” cards and find ways to make guests happy.
• Ensure department work complies with applicable local, state, federal, and company requirements for workplace safety, food handling, sanitation, housekeeping, and guest service.
• Participate in the Deli Department accident-reduction plan and monitor department safety practices and conditions.
• Supervise, coordinate, and evaluate associates’ activities on assigned shifts, personally or through secondary personnel.
• Train, assign, and direct work; address complaints; resolve problems; and carry out supervisory responsibilities in accordance with company policies and applicable laws.
• Use strong leadership and communication skills when handling associate matters and enforce company policies.

Benefits

• Employee Stock Ownership Plan (ESOP), 100% company paid
• DailyPay option
• 401(k) with company matching up to 4% if elected
• Medical, dental, vision, and life insurance, including a no-deductible medical option
• Company-paid life insurance for full-time employees working 30 hours
• Voluntary insurance products
• Health Savings Account (HSA)
• Paid holidays
• Vacation time
• Bereavement and jury duty pay
• Paid Sick & Safe Leave, earned at one hour for every 40 hours worked
• Paid Family & Medical Leave
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED