Deli Clerk 464

Kroger•Troy, MI

23h

About The Position

The Deli Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role assists the department manager in achieving sales and profit goals and monitors established quality assurance standards. The Deli Clerk embraces the Customer 1st strategy, encourages excellent service, and demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Ability to perform the essential functions of the position with or without reasonable accommodation.
Follow food safety regulations and company safety procedures.
Use deli, bakery, and bistro equipment according to company guidelines.

Responsibilities

Promote trust and respect among associates.
Welcome customers, answer questions about products sold in the department and throughout the store, and help customers feel appreciated.
Maintain knowledge of department products and answer questions or make suggestions.
Slice deli meats and cheeses to customer requests using proper equipment.
Prepare deli, bakery, and bistro items to customer requests using proper equipment and company standards.
Offer product samples and inform customers about department specials.
Provide fresh products in requested quantities and recommend items that meet customers’ needs.
Use department equipment according to company guidelines, including refrigerators, freezers, slicers, ovens, stoves, computerized scales, fryers, steamers, and Robot Coupe equipment.
Prepare, package, label, and inventory ingredients and merchandise; label, stock, and inventory department merchandise.
Check product quality and freshness, review sell-by dates, and take appropriate action.
Report product ordering or shipping discrepancies to the department manager.
Stay current with present, future, seasonal, and special advertisements.
Follow food safety regulations and guidelines; maintain proper case and cooler temperatures and temperature logs.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and notify the appropriate department or store manager about repairs.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.