DELI ATTENDANT

The Pueblo of Sandia•Albuquerque, NM

7d•$16 - $18•Onsite

About The Position

Under general supervision, the Deli Attendant performs activities in support of the Deli area, ensuring guests receive “Far from Ordinary” service and transactions are handled efficiently and accurately. The role supports the Pueblo of Sandia’s principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. The position provides customer service and handles cash, prepares and serves hot and cold food, and maintains clean, organized dining and work areas. The attendant follows food-safety and sanitation requirements, completes assigned opening and closing work, participates in daily stand-up meetings, and completes required computer-assisted training. Regular attendance and punctuality are essential. Team members also respond to guest inquiries, address problems empathetically and promptly, and maintain knowledge of available products and services. The role is based at Sandia Resort Hotel in Albuquerque, New Mexico. Work is performed indoors and outdoors and may involve exposure to extreme temperatures, inclement weather, bodily-harm hazards, smoke, illnesses, dust, odors, and elevated noise. Work hours may change, overtime may be required, and the schedule may include weekends and holidays.

Requirements

Must be at least 18 years of age.
Must successfully complete the New Mexico Food Handlers course upon hire.
Must successfully pass a stringent background investigation.
Must complete pre-employment and random drug screening.
Ability to follow instructions.
Strong commitment to the organization.
Ability to maintain the highest standard of personal hygiene.
Ability to interact effectively and professionally with the general public and attend to customer needs.
Knowledge of minimum temperature requirements for food and drink preservation.
Knowledge of Tribal, Federal, State, and local sanitary regulations regarding the preparation, maintenance, storage, and sale of food and drink products.
Ability to work harmoniously and professionally with co-workers and supervisors.
Ability to work a flexible schedule, including weekends and holidays.
Ability to perform the physical activities and movements described for the role, including grasping, kneeling, lifting, pulling, pushing, reaching, walking, sitting, standing, stooping, and talking.
Ability to work indoors and outdoors, including in changing weather and on varied floor and outdoor surfaces.

Nice To Haves

High school diploma, GED certification, or equivalent.
Experience in a restaurant or food service capacity.
Relevant work experience or education may be substituted to satisfy education and/or work experience.

Responsibilities

Provide friendly, attentive customer service, including greeting guests and thanking them for their business.
Maintain control and balance of the cash bank and revenues, ensuring accurate transactions and monthly variances within five dollars above or below.
Ensure food items are high quality and consistently presented.
Set up hot and cold food lines according to the prescribed menu, using proper utensils and maintaining appropriate temperatures.
Serve hot and cold food from counters and steam tables, adding instructed relishes and garnishes and serving appropriate portions.
Keep the dining area clean, organized, and free of debris.
Maintain cleanliness of work and dining areas and complete assigned daily opening and closing side work.
Maintain required food temperatures and complete temperature logs as required.
Follow health and safety regulations.
Participate in daily stand-up meetings and complete computer-assisted training on time.
Report to work punctually and regularly according to the assigned schedule and attendance policy.
Serve as an initial point of contact for guest inquiries in a courteous and attentive manner.
Demonstrate empathy when guest problems occur and resolve issues promptly to support guest satisfaction.
Maintain knowledge of products and services offered and build respectful, confident relationships with guests.