Deli and Bakery Clerk

Fresh Thyme Market•Cincinnati, OH

About The Position

The Deli/Bakery Clerk keeps food service cases stocked and clean during business hours, assists customers, and maintains a friendly, energetic demeanor while following Food Service Department procedures. The role includes preparing deli and bakery items, handling and inspecting products, maintaining accurate labels and prices, and helping ensure the department is organized, sanitary, and presentable. The clerk must be available to work nights and weekends and varied hours or days as business needs dictate. The role involves frequent standing and walking, use of food-service equipment, and work in conditions where some extreme temperatures may occur. The job generally starts at $14.50–$16.00 per hour, with raises according to company policy. Fresh Thyme offers eligible full-time team members medical, dental, and life insurance; programs are also available to support part-time team members. All team members receive paid parental leave, access to a 24/7 Employee Assistance Program, and a 401(k) plan with employer match.

Requirements

High school diploma or equivalency degree.
Maintain the highest level of customer service.
Adapt to a changing, high-volume retail environment and work in a cross-functional team.
Take initiative when problems arise and adapt to varied situations.
Demonstrate attention to detail, prioritize tasks, and meet deadlines.
Use verbal communication and interpersonal skills to work with peers and senior management.
Multitask and maintain strong organizational skills.
Lead, support, and contribute to team goals.
Work varied hours and days as business dictates; must be available nights and weekends.
Be familiar with Health Department guidelines and regulations applicable to grocery retail.
Have basic knowledge of math, weights, and measures.
Have skills using food-service equipment such as knives, slicers, scales, and ovens.
Be able to cut and weigh various amounts of meats, salads, and cheeses.

Nice To Haves

1–2 years of grocery retail experience with Food Service Department processes and procedures.
Previous experience in the natural foods industry.

Responsibilities

Keep deli/bakery cases, storage areas, and work areas clean and safe, including cleaning shelves and products, clearing spills and hazardous debris, and sweeping.
Stock and organize deli/bakery cases according to department schematics; present and face products, fill displays, and ensure tags and prices are accurate.
Check product rotation and discard expired or spoiled items.
Respond to customer inquiries and assist with purchases, information, product selection, selling, and cross-selling.
Receive, inspect, and log products for shipment accuracy, temperature, and quality.
Monitor point-of-purchase signs and maintain recipe cards, product coupons, promotional materials, and information about complementary foods.
Operate food-service and handling equipment, including knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
Prepare deli/bakery items using appropriate ingredients and cooking times.
Weigh and label products accurately using scales and weight measures.
Participate in pre-inventory preparation, including organizing back stock and checking that tags match products.
Maintain product knowledge and knowledge of product preparation.
Walk the department regularly to maintain an organized, sanitary, and clean appearance.
Perform other duties as assigned.