Deficiency Account Executive

Fortis Fire & Safety•Boynton Beach, FL

4d•Onsite

About The Position

LifeSafety Management, a Fortis Fire & Safety Company, is seeking a motivated, results-driven Deficiency Account Executive for its Boynton Beach, Florida team. The role identifies, quotes, and secures corrective work generated from fire protection inspection reports, helping customers maintain compliance with fire alarm, fire sprinkler, suppression, and life safety system requirements. It works closely with inspection, service, and operations teams to provide customer service, build lasting customer relationships, and grow repair and service revenue throughout the South Florida market. The position is primarily office-based, with extended periods of computer and desk work and occasional travel to customer locations and project sites for meetings, assessments, and business development. The successful candidate will have customer-facing sales or account management experience; experience in fire protection, life safety, or facility services and knowledge of fire alarm and sprinkler systems are preferred. Field experience is beneficial but not required.

Requirements

At least 2 years of sales, account management, business development, or related customer-facing experience; fire protection, life safety, commercial services, or construction-related industry experience is preferred.
Strong customer service, relationship-building, and consultative selling skills.
Excellent communication, presentation, and negotiation abilities.
Ability to manage multiple opportunities and priorities in a fast-paced environment.
Proficiency with Microsoft Office applications and CRM platforms.
Strong organizational skills and attention to follow-through.
Ability to meet company driving eligibility requirements, including a valid driver's license and acceptable motor vehicle record.

Nice To Haves

Experience selling deficiency repairs, inspections, service agreements, maintenance programs, compliance-driven services, or related technical solutions.
Familiarity with fire protection systems and NFPA standards.
Previous experience in fire protection, life safety, security, suppression, sprinkler, alarm, or inspection services.
Previous field experience as a technician, inspector, installer, service coordinator, or project coordinator in fire protection or life safety systems.
Knowledge of NFPA codes, inspection reporting processes, and deficiency repair sales.

Responsibilities

Review fire alarm, fire sprinkler, suppression, and life safety inspection reports to identify deficiency repair opportunities.
Develop and present proposals for corrective work, repairs, replacements, code compliance upgrades, and system improvements.
Follow up on quoted deficiencies and manage opportunities through the sales cycle to secure customer approval.
Build and maintain relationships with building owners, property managers, facility managers, contractors, and other stakeholders.
Coordinate with inspectors, technicians, project managers, and operations personnel to support project execution and customer satisfaction.
Conduct customer meetings and occasional site visits to assess opportunities and support sales efforts.
Maintain accurate customer interaction, opportunity, forecast, and activity records in the CRM system.
Meet or exceed sales goals, revenue targets, and performance metrics.
Stay current on industry trends, fire protection technologies, and applicable NFPA and local code requirements.
Promote the company's commitment to customer service, safety, quality, and regulatory compliance.