Deficiency Account Executive

Fortis Fire & Safety•Boynton Beach, FL

4d•Onsite

About The Position

LifeSafety Management, a Fortis Fire & Safety company, is seeking a motivated, results-driven Deficiency Account Executive for its Boynton Beach, Florida team. The role identifies, quotes, and secures corrective work arising from fire protection inspection reports, helping customers maintain compliance with fire alarm, fire sprinkler, suppression, and life safety requirements. The position works closely with inspection, service, and operations teams to provide customer service, build long-term relationships, and grow repair and service revenue in the South Florida market. The role is primarily office-based, with extended computer and desk work, occasional travel to customer locations and project sites, and customer meetings, assessments, and business development activities. Candidates should have customer-facing sales or account management experience; fire protection, life safety, or facility services experience is preferred. Field experience is beneficial but not required.

Requirements

At least 2 years of sales, account management, business development, or related customer-facing experience; experience in fire protection, life safety, commercial services, or construction-related industries is preferred.
Strong customer service, relationship-building, and consultative selling skills.
Excellent communication, presentation, and negotiation abilities.
Ability to manage multiple opportunities and priorities in a fast-paced environment.
Proficiency with Microsoft Office applications and CRM platforms.
Strong organizational skills and attention to follow-through.
Ability to meet company driving eligibility requirements, including a valid driver's license and an acceptable motor vehicle record.

Nice To Haves

Experience selling deficiency repairs, inspections, service agreements, maintenance programs, compliance-driven services, or related technical solutions.
Familiarity with fire protection systems and NFPA standards.
Previous experience in fire protection, life safety, security, suppression, sprinkler, alarm, or inspection services.
Previous field experience as a technician, inspector, installer, service coordinator, or project coordinator within fire protection or life safety systems.
Knowledge of NFPA codes, inspection reporting processes, and deficiency repair sales.

Responsibilities

Review fire alarm, fire sprinkler, suppression, and life safety inspection reports to identify deficiency repair opportunities.
Develop and present proposals for corrective work, repairs, replacements, code compliance upgrades, and system improvements.
Follow up on quoted deficiencies and manage opportunities through the sales cycle to secure customer approval.
Build and maintain relationships with building owners, property managers, facility managers, contractors, and other stakeholders.
Coordinate with inspectors, technicians, project managers, and operations personnel to support project execution and customer satisfaction.
Conduct customer meetings and occasional site visits to assess opportunities and support sales efforts.
Maintain accurate CRM records of customer interactions, opportunities, forecasts, and activity.
Meet or exceed sales goals, revenue targets, and performance metrics.
Stay current on industry trends, fire protection technologies, and applicable NFPA and local code requirements.
Promote the company's commitment to customer service, safety, quality, and regulatory compliance.