Defense Travel Lodging Coordinator
About The Position
Censeo is seeking a Project Coordinator to support the Defense Travel Management Office (DTMO) lodging program. These roles will focus on program management, site expansion, data analysis, and operational improvement initiatives to enhance lodging program performance, data quality, and user experience. The team will support evaluation and enhancement of existing lodging programs and processes, including data collection, reporting, trend analysis, and implementation of industry best practices. This work includes supporting government travel programs, analyzing operational performance, and recommending actionable improvements to strengthen program outcomes. These positions play a critical role in ensuring the accuracy, consistency, and effectiveness of lodging program operations while supporting DTMO’s ability to manage program data, respond to stakeholder needs, and implement continuous improvement initiatives.
Requirements
- Minimum of 3 years of hospitality industry experience, with exposure to lodging program management
- Minimum of 3 years of defense travel management program support preferred
- Experience supporting data analysis, reporting, and operational processes
- Ability to review and validate program data and identify inconsistencies
- Experience with government or commercial travel programs
- Familiarity with Global Distribution Systems (Sabre and/or Worldspan)
- Experience with online booking tools and Ticket Management Systems (TMS)
- Experience developing dashboards using data visualization tools such as Tableau
- Strong proficiency in Microsoft Excel, PowerPoint, and Word
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
Responsibilities
- Review existing DTMO lodging programs and processes to identify gaps, risks, and inefficiencies
- Analyze lodging program data to identify trends, issues, and opportunities for improvement
- Apply hospitality industry best practices to recommend program enhancements
- Utilize experience in hospitality management and defense travel policies to support and participate in site visits to potential lodging partners
- Support development of change management plans to implement program improvements
- Support government or commercial travel programs, including lodging program operations
- Provide support for Global Distribution Systems (GDS), including Sabre and/or Worldspan
- Work with online booking tools and Ticket Management Systems (TMS) to support program operations
- Ensure alignment with industry standards and best practices in travel and lodging management
- Communicate effectively with internal and external stakeholders, including government clients
- Support account management and client interactions related to lodging programs
- Triage and respond to inquiries, providing timely and accurate information
- Collaborate across teams to ensure seamless service delivery
Benefits
- paid vacation and sick leave
- flexible and remote work opportunities
- tuition and training reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
