Lodging Reservations Coordinator | Remote

Destination Careers • California, CA

4d • Remote

About The Position

The Lodging Reservations Coordinator assists clients with lodging research, reservation planning, and accommodation-related needs. The role involves helping clients explore hotels, resorts, and other accommodation options and providing attentive support throughout the reservation process. It is suited to someone who enjoys researching destinations, comparing options, communicating with clients, and organizing details. Training and access to reservation resources are provided.

Requirements

• Strong written and verbal communication skills.
• A customer-service-oriented approach.
• Excellent organization and attention to detail.
• Comfort researching and comparing options online.
• Ability to manage multiple client requests and follow up consistently.
• Comfort working independently in a remote environment.
• Basic computer and internet proficiency.
• Willingness to learn reservation systems and booking procedures.
• Must be 18 years of age or older.
• Reliable computer and internet access.

Nice To Haves

• Previous customer service, hospitality, reservations, or administrative experience is helpful but not required.

Responsibilities

• Research hotels, resorts, and lodging options according to client preferences, dates, and budgets.
• Help clients compare available accommodations and reservation options.
• Coordinate lodging reservations and related booking details.
• Review reservation information for accuracy and completeness.
• Communicate confirmations, updates, and important information to clients.
• Assist with changes or questions related to existing reservations.
• Maintain organized records of client preferences and booking details.
• Use online reservation platforms and industry resources.
• Research property amenities, locations, and available services.
• Provide professional and responsive client support throughout the planning process.
• Follow established booking procedures and documentation requirements.

Benefits

• Fully remote environment.
• Flexible scheduling.
• Training and ongoing educational resources.
• Access to reservation and planning tools.
• Supplier and destination resources.
• Support for learning booking procedures and industry systems.
• Ability to develop knowledge across hotels, resorts, accommodations, and vacation experiences.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed