Dedicated Transportation Manager

Ruan Transportation Management Systems•Remington, IN

About The Position

This position manages one or more dedicated contract transportation accounts to meet customer service expectations and achieve operational and key performance goals. The manager monitors key performance metrics, analyzes operational variables, and implements solutions to improve account performance. The role also develops and maintains a positive workplace culture that supports the company's guiding principles.

Requirements

Bachelor's degree in Business, Transportation, Logistics, Supply Chain, or a related business field, or equivalent work experience.
Three to five years of transportation leadership experience may be accepted in lieu of a degree.
Three to five years of transportation experience.
Two years of supervisory experience.
Strong knowledge of dispatch operations, transportation management, and logistics solutions.
Broad knowledge of DOT rules and regulations.
Experience conducting business using multiple software systems and processes.
Strong technology skills, including Microsoft Office, specifically Excel, and routing or dispatching systems.

Nice To Haves

Demonstrated experience leading, directing, communicating change, and developing a team.

Responsibilities

Supervise and lead the team through effective communication, recruiting, training, coaching, counseling, appraising, and rewarding.
Manage the operation with integrity to achieve key performance goals.
Monitor, analyze, and improve the primary variables affecting operating revenue and costs, acting with urgency to achieve exceptional performance.
Build strong customer partnerships through regular professional communication, problem solving, and relationship building.
Assess service performance levels and take timely action to remove barriers to performance.
Promote and monitor employee safety and proactively create a positive safety culture.
Partner with customers and internal and external resources to identify, evaluate, and remove safety obstacles.
Ensure compliance with safety programs and protocols and federal, state, and local regulations.
Embrace, promote, and lead continuous improvement efforts.
Ensure team members are properly trained and comply with standard processes and procedures.
Build and maintain a positive work environment where team members and their contributions are recognized and valued.
Maintain frequent communication with all team members.
Use on-site team members to identify operational improvements.
Collaborate with other teams to share and learn best practices and leverage resources.
Use Ruan transportation management systems to ensure required operational data is accurately captured in near real time.