Customer Logistics Manager - Dedicated Transportation

Ryder Supply Chain Solutions • Dallas, TX

1d • $75,000 - $80,000

About The Position

The Manager Customer Logistics oversees day-to-day operations within an assigned function and is responsible for operations and account management. The role leads direct reports and works to achieve daily operational goals within the assigned functional area. The manager represents Ryder professionally and is expected to support customer satisfaction, operational performance, compliance, and the company's core values of trust, innovation, expertise, collaboration, and safety. Off-shift support may be needed during a critical customer network disruption or crisis.

Requirements

• High school diploma or GED.
• At least two years of relevant experience in supply chain, logistics, warehousing, or an industry-related field.
• At least one year of direct supervisory or leadership experience.
• Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Access.
• Advanced logistics industry knowledge.
• Advanced knowledge and understanding of customer/company local and federal regulations.
• Intermediate fundamental knowledge of supply chain management components.
• Advanced knowledge of manufacturing and production.
• Ability to work within international functional teams.
• Strong analytical ability to address unusual and difficult problems.
• Demonstrated technical and professional skills in a job-related area.
• Ability to provide off-shift support in the event of a critical customer network disruption or crisis.
• Timely decision-making ability.
• Strong oral and written communication skills.
• Ability to create and maintain professional relationships at all levels of the organization.
• Ability to work independently and as a team member.
• Flexibility and self-motivation to excel in a fast-paced environment.
• Ability to multitask, with strong organization and time-management skills.
• Attention to detail and excellent follow-up practices.

Nice To Haves

• Bachelor's degree in Business, Logistics, or Supply Chain.

Responsibilities

• Manage customer service satisfaction and expectations.
• Manage staffing performance and the development of exempt and non-exempt employees.
• Oversee day-to-day planning and scheduling.
• Manage health and safety.
• Ensure compliance with state, local, and federal regulations.
• Perform other duties as assigned.

Benefits

• Comprehensive training and professional development.
• 401(k) savings plan with company match.
• Discounted stock purchase options.
• Performance-based annual cost-of-living increases.
• Additional paid time off for military veterans.
• Medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family leave, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED