Customer Logistics Supervisor - Dedicated Transportation
About The Position
Ryder is seeking a Customer Logistics Supervisor to lead an assigned shift or area of its dedicated transportation operation. The supervisor ensures work is completed safely and efficiently, meets customer expectations and company standards, and supports operational performance and continuous improvement. The role collaborates with the Logistics Manager and customer, oversees team performance and development, and represents Ryder to customers and colleagues. The position requires using technology in daily work and commitment to Ryder’s values of Trust, Innovation, Expertise, Collaboration, and Safety. Travel is not required.
Requirements
- High school diploma or GED.
- 0 to 1 year of direct supervisory or leadership experience.
- Strong planning skills.
- Results-oriented approach.
- Effective leadership and motivational skills.
- Effective interpersonal skills in a diverse team environment.
- Strong verbal and written communication skills.
- High degree of initiative.
- Ability to create and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
- Ability to work independently and as part of a team.
- Flexibility and self-direction in a fast-paced environment.
- Ability to multitask; strong organization and time-management skills.
- Attention to detail and excellent follow-up practices.
Nice To Haves
- One or more years of experience in a transportation, warehouse, or distribution environment.
Responsibilities
- Supervise, coordinate, and oversee day-to-day logistics operations.
- Collaborate with the Logistics Manager to plan and review logistics processes and ensure they meet company standards and customer service specifications.
- Establish work schedules and procedures and coordinate workers’ activities to optimize shift and team logistics.
- Be accountable for site key performance indicators.
- Collaborate with the customer across all aspects of operations.
- Meet with team members individually and collectively to monitor progress, track performance, coach and counsel, and recognize successes.
- Build team spirit through diversity and inclusion initiatives and seek opportunities to improve internal processes and cooperation.
- Conduct team member performance evaluations and recommend performance awards or merit increases when appropriate.
- Address performance problems through corrective action and disciplinary processes.
- Implement health, safety, and security initiatives and ensure adherence to company rules and policies.
- Orient employees and Lead Hands and provide the information, technology, and materials needed to perform their jobs.
- Perform other duties as assigned.
Benefits
- Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
- Paid time off for vacation, illness, bereavement, family, and parental leave.
- Tax-advantaged 401(k) retirement savings plan with company match.
- Discounted stock purchase options.
- Performance-based annual cost-of-living increases.
- Comprehensive training and opportunities for professional development.
- Additional paid time off for military veterans.
- The position may be eligible for an annual bonus, commission, and/or long-term incentive plan depending on level and type.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
