Customer Logistics Manager - Dedicated Transportation
About The Position
Ryder is hiring a Customer Logistics Manager for its Supply Chain Solutions division in Maple Grove, Minnesota. The role oversees day-to-day operations within an assigned function and is responsible for operations and account management, leading direct reports, and achieving daily operational goals. The position works Monday through Friday from 10:00 a.m. to 7:00 p.m., with flexibility to work additional days and hours to meet business needs. Off-shift support may be needed during critical customer network disruptions or crises. The role manages customer service satisfaction and expectations, employee staffing performance and development, planning and scheduling, health and safety, and compliance with applicable regulations. The position requires strong logistics and manufacturing knowledge, advanced Microsoft Office proficiency, analytical ability, effective communication, and the ability to work both independently and collaboratively in a fast-paced environment. The stated annual salary range is $70,000 to $75,000, based on experience. Ryder describes a culture focused on respect, collaboration, innovation, safety, employee impact, and growth.
Requirements
- High school diploma or GED.
- At least two years of relevant experience in supply chain, logistics, warehousing, or an industry-related field.
- At least one year of direct supervisory or leadership experience.
- Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Access.
- Advanced logistics industry knowledge.
- Advanced knowledge and understanding of customer/company local and federal regulations.
- Intermediate fundamental knowledge of supply chain management components.
- Advanced knowledge of manufacturing and production.
- Strong oral and written communication skills.
- Ability to work within international functional teams, independently, and as a member of a team.
- Strong analytical ability to address unusual and difficult problems.
- Ability to make timely decisions and maintain professional relationships across organizational levels.
- Flexibility, self-direction, and ability to excel in a fast-paced environment.
- Ability to multitask, stay organized, manage time effectively, and follow up on details.
Nice To Haves
- Bachelor's degree in Business, Logistics, or Supply Chain.
- Transportation leadership experience.
- Driver management experience.
Responsibilities
- Oversee day-to-day operations within an assigned function and manage operations and account management.
- Lead direct reports and support attainment of daily operational goals.
- Manage customer service satisfaction and expectations.
- Manage staffing performance and the development of exempt and non-exempt employees.
- Manage day-to-day planning and scheduling.
- Manage health and safety.
- Ensure compliance with state, local, and federal regulations.
- Provide off-shift support during critical customer network disruptions or crises.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision benefits starting at 30 days.
- 401(k) savings plan with company match.
- Discounted employee stock purchase options.
- Employee discounts on tools, cars, appliances, travel, and more.
- Paid major holidays.
- Paid time off within the first year.
- Up to 12 weeks of paid maternity leave.
- Life insurance and disability insurance options.
- Paid vacation, illness, bereavement, family, and parental leave.
- The position may be eligible for an annual bonus, commission, and/or long-term incentive plan depending on level or type.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
