Dedicated Transportation Manager

Ruan Transportation Management Systems•Birmingham, AL

1d•Onsite

About The Position

The Dedicated Transportation Manager manages one or more dedicated contract transportation accounts to meet customer service expectations and operational and key performance goals. The role monitors performance metrics, analyzes operational variables, and implements solutions to improve account performance. It also develops and maintains a positive workplace culture that supports the company’s guiding principles. This is an on-site position in Birmingham, Alabama, scheduled Monday through Friday from noon to 9:00 p.m.

Requirements

Bachelor’s degree in Business, Transportation, Logistics, Supply Chain, or a related business area, or equivalent work experience; 3–5 years of transportation leadership experience may substitute for a degree.
3–5 years of experience in transportation.
2 years of supervisory experience.
Knowledge of dispatch operations, transportation management, and logistics solutions.
Broad knowledge of Department of Transportation rules and regulations.
Experience conducting business using multiple software systems and processes.
Comfort with technology, including Microsoft Office—especially Excel—and routing or dispatching systems.

Nice To Haves

Demonstrated experience leading and directing a team, communicating change, and developing team members is strongly desired.

Responsibilities

Supervise and lead the team through effective communication, recruiting, training, coaching, counseling, appraising, and rewarding.
Manage the operation with integrity to achieve key performance goals; monitor, analyze, and improve variables affecting operating revenue and costs, and act with urgency to achieve strong performance.
Build customer partnerships through professional communication, problem-solving, and relationship-building; assess service performance and take timely action to remove barriers.
Promote and monitor employee safety, foster a positive safety culture, work with relevant resources to address safety obstacles, and ensure compliance with safety programs, protocols, and applicable regulations.
Promote and lead continuous improvement efforts.
Ensure team members are properly trained and comply with standard processes and procedures.
Maintain a positive work environment where team members and their contributions are recognized, and communicate frequently with the team.
Use on-site team members to identify operational improvements and collaborate with other teams to share best practices and leverage resources.
Use Ruan transportation management systems to capture required operational data accurately and near real time.