Dedicated Field Operations Manager

A. Duie Pyle • Southington, CT

8d

About The Position

The Dedicated Field Operations Manager oversees, manages, and runs day-to-day operations for assigned Dedicated Accounts. The role also leads hiring initiatives and educates and develops staff. The manager reports to the Director of Dedicated Regional Operations Manager and travels as required to customer locations. The position requires the ability to work all shifts as needed and includes travel of approximately 50%.

Requirements

• At least five years of previous transportation experience, ideally in a Dedicated Account Management role.
• Demonstrated leadership experience and the ability to lead, teach, and mentor staff.
• Ability to solve complex problems in a fast-paced environment.
• Strong communication skills.
• Excellent attention to detail and organizational skills.
• Proficiency with MS Office applications and strong computer literacy.
• Ability to work all shifts as required.
• High school diploma or equivalent.

Responsibilities

• Manage and develop assigned Dedicated Accounts.
• Travel as required to various customer locations.
• Partner with Operations and Recruiting to ensure proper onboarding of customers and onsite personnel.
• Oversee regional profit and loss (P&L), including financial performance forecasting, and manage customer and regional KPIs.
• Create customer-service-first solutions.
• Identify areas for improvement and develop an action plan tailored to each account.
• Take necessary precautions to ensure safety and compliance with Company, OSHA, and DOT rules and regulations.
• Communicate Pyle’s core values across all levels of the organization and demonstrate the Pyle Culture.
• Lead hiring initiatives and educate and develop staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED