Dedicated Field Operations Manager

A. Duie Pyle, Inc. • Bridgeport, CT

9d

About The Position

The Dedicated Field Operations Manager oversees and manages the day-to-day operations of assigned Dedicated Accounts, leads hiring initiatives, and educates and develops staff. The position reports to the Director of Dedicated Regional Operations Manager. The role includes travel to customer locations as required and a stated travel expectation of 50%.

Requirements

• At least five years of previous transportation experience, ideally in a Dedicated Account Management role.
• Willingness to travel 50%.
• Demonstrated leadership experience and ability to lead, teach, and mentor staff.
• Ability to solve complex problems in a fast-paced environment.
• Strong communication, attention to detail, and organizational skills.
• Proficiency with MS Office applications and strong computer literacy.
• Ability to work all shifts as required.
• High school diploma or equivalent.

Nice To Haves

• Previous experience in a Dedicated Account Management role.

Responsibilities

• Manage and develop assigned Dedicated Accounts, traveling to customer locations as required.
• Partner with Operations and Recruiting to ensure proper onboarding of customers and onsite personnel.
• Oversee regional P&L and financial performance forecasting, and manage customer and regional KPIs.
• Develop customer-service-first solutions, identify areas for improvement, and create action plans tailored to each account.
• Take necessary precautions to ensure safety and compliance with Company, OSHA, and DOT rules and regulations.
• Demonstrate the Pyle Culture by communicating Pyle core values across all levels of the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED