Deco Department Manager

Floor & Decor • Madison, AL

10d

About The Position

The Deco Department Manager is responsible for achieving sales budgets and providing every customer with an exceptional shopping experience in accordance with company guidelines for sales, customer service, merchandising, and associate training and development. The role supports the Chief Executive Merchant in maintaining a friendly, helpful, knowledgeable, and efficient customer-service environment and may serve as a Manager on Duty or KCM as required.

The manager oversees department merchandising, presentation, inventory, pricing, and business performance; reviews reports and conducts competitive shops; and ensures company brand, operating, safety, and loss-prevention standards are followed. The role also recruits, trains, develops, schedules, supervises, and evaluates associates, addressing performance issues and supporting retention and career development. Additional duties include assisting with store-level human resources or loss-prevention matters and opening or closing the store.

The work environment frequently includes a warehouse setting and moving vehicles, with noise typically ranging from quiet to moderate. The position requires physical activity, including lifting, carrying, pushing, or pulling objects and frequent standing, walking, reaching, climbing or balancing, and bending or kneeling. Duties may be modified to reasonably accommodate individuals with disabilities.

Requirements

• Three to five years of retail management experience and a proven ability to direct operations.
• Ability to perform in a high-volume, highly complex location.
• Ability to demonstrate initiative and be a self-starter.
• Demonstrated proficiency in recruiting, hiring, and training associates.
• Excellent communication, interpersonal, and analytical skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with a sense of urgency.
• Demonstrated ability to increase the company’s overall market share.
• Excellent customer service skills and ability to work well under pressure.
• Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and up to 20 pounds constantly to move objects.
• Ability to frequently stand, walk, reach, climb or balance, and stoop, kneel, crouch, or crawl; frequent use of hands and fingers to handle or feel.

Responsibilities

• Achieve sales budgets and deliver an exceptional customer shopping experience according to company guidelines.
• Teach and adhere to the P’s of retail: People, Product, Price, Purchasing, Position, Presentation, Promotion, and Pro Services.
• Engage customers, ensure associates provide quality service, and support a friendly, helpful, knowledgeable, and quick service environment.
• Merchandise strategically, follow company merchandising guidelines, and maintain store presentation standards.
• Follow safety, security, loss-prevention, and risk-management guidelines for customers and employees.
• Serve as KCM or Manager on Duty as required.
• Conduct weekly competitive shops and communicate pricing or inventory issues to the senior team.
• Analyze business reports, including P&L statements, CPR, BAT, STPOA, and STPRC, to support merchandising, in-stock, and pricing performance.
• Use computer and point-of-sale systems to maintain inventory accuracy, conduct cycle counts, manage profit and loss, and handle inventory shipping and receiving.
• Ensure brand and operating standards meet or exceed expectations.
• Interface with corporate headquarters employees.
• Ensure maximum scheduling coverage during peak traffic periods.
• Review associate performance; train, develop, supervise, and assign workloads to store associates.
• Monitor associate retention and career development, and communicate improvement efforts to the Chief Executive Merchant.
• Address and document unsatisfactory performance and policy violations through disciplinary action and performance counseling.
• Ensure compliance with scheduling, hiring, payroll, and business-planning processes.
• Monitor, maintain, and follow company policies, expectations, and systems.
• Perform additional managerial duties as necessary.
• Assist the Chief Executive Merchant with store-level human resources or loss-prevention issues as needed.
• Be available to open and/or close the store effectively.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed