Deco Department Manager

Floor & Decor • New Port Richey, FL

11d

About The Position

The Deco Department Manager is responsible for achieving sales budgets and providing every customer with an exceptional shopping experience by following company guidelines for sales, customer service, and staff training and development. The role supports the Chief Executive Merchant in maintaining customer service, merchandising, brand, and operating standards. It includes customer-facing, administrative, supervisory, and store-operations duties, with responsibility for associate development, performance, and adherence to company policies.

Requirements

• Three to five years of retail management experience and a proven ability to direct operations.
• Ability to perform in a high-volume, highly complex location.
• Ability to demonstrate initiative and be a self-starter.
• Demonstrated proficiency in recruiting, hiring, and training associates.
• Excellent communication, interpersonal, and analytical skills.
• Ability to exercise independent discretion and judgment in a fast-paced environment and adapt to change with a sense of urgency.
• Demonstrated ability to increase the company’s overall market share.
• Excellent customer-service skills and ability to work well under pressure.
• Ability to exert 30–60 pounds of force occasionally, 20–30 pounds frequently, and greater than negligible up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to use hands and fingers to handle or feel; frequently stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl.

Responsibilities

• Drive, teach, and follow the P’s of retail, including People, Product, Price, Purchasing, Position, Presentation, Promotion, and Pro Services.
• Engage customers and provide a quality shopping experience; ensure store associates provide quality customer service.
• Merchandise strategically using company guidelines and maintain store presentation standards.
• Promote customer and employee safety and security by following loss-prevention and risk-management guidelines and procedures.
• Support, model, and enhance a friendly, helpful, knowledgeable, and responsive customer-service environment alongside the Chief Executive Merchant.
• Work as KCM or Manager on Duty as required.
• Conduct weekly competitive shops and communicate pricing or inventory issues to the senior team.
• Analyze business reports to support merchandising, in-stock, pricing, and profit-and-loss management, including P&L, CPR, BAT, STPOA, and STPRC reports.
• Use computer and point-of-sale systems to maintain accurate inventory and cycle counts, manage profit and loss, and handle inventory shipping and receiving.
• Ensure brand and operating standards meet or exceed expectations and interface with corporate headquarters employees.
• Ensure maximum scheduling coverage during peak traffic periods.
• Review associate performance, train and develop associates, supervise them, and define their workloads as appropriate.
• Monitor associate retention and career development and communicate improvement efforts to the Chief Executive Merchant.
• Address and document unsatisfactory performance and policy violations through disciplinary action and performance counseling.
• Ensure compliance with scheduling, hiring, payroll, and business-planning processes; monitor and follow company policies and systems.
• Perform additional managerial duties as necessary.
• Assist the Chief Executive Merchant with store-level human resources or loss-prevention issues as needed.
• Be available to open and/or close the store effectively.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed