Dealership Sales Manager - Salem Ford

Key Auto Group•Salem, NH

About The Position

Key Auto Group is seeking a Dealership Sales Manager for Salem Ford. The company emphasizes a team-focused, customer-oriented culture, professional training, and opportunities for internal promotion and career growth. The manager leads sales operations and staff, builds customer relationships, supports vehicle sales and negotiations, and works with the General Manager on inventory planning and department performance.

Requirements

Process-oriented.
Excellent communication and customer service skills.
Enthusiastic personality and high-energy attitude.
Fluent in Microsoft applications.
Ability to learn and understand DMS and CRM systems.
Strong organization and follow-up skills.
Experience and desire to work with technology.
High school diploma or equivalent.
Clean driving record and valid driver's license.

Nice To Haves

College degree preferred.

Responsibilities

Work directly with customers to build enriching relationships that improve customer satisfaction and support the sales process.
Build customer trust and develop a strong network of clientele and prospects.
Train and support sales staff and assist with closing deals.
Conduct regular sales training to support team development.
Set a clear vision and goals for targeted sales performance.
Engage and motivate the team to meet key goals, performance expectations, and standard processes.
Drive business through active involvement in day-to-day operations.
Lead negotiations and ensure customers understand vehicle purchase options and pricing.
Partner with the General Manager to plan and manage vehicle inventory.
Assist in managing controllable expenses for the New and Used Vehicle Departments.
Analyze business metrics, address performance shortfalls, and implement action plans to improve results.