Dealership Sales Manager - Salem Ford

Key Auto Group•Salem, NH

About The Position

Key Auto Group is seeking a Dealership Sales Manager for Salem Ford. The role leads sales staff, works directly with customers, and supports customer relationships and the vehicle sales process. The manager provides training and coaching, sets sales goals, motivates the team, and remains involved in daily operations. The role also leads vehicle-purchase negotiations, partners with the General Manager on inventory planning, assists with controllable expenses for the New and Used Vehicle Departments, and analyzes business metrics to address performance gaps.

Requirements

Process-oriented.
Excellent communication and customer service skills.
Enthusiastic personality and high-energy attitude.
Fluency with Microsoft applications.
Ability to learn and understand DMS and CRM systems.
Strong organization and follow-up skills.
Experience and desire to work with technology.
High school diploma or equivalent.
Clean driving record and valid driver’s license.

Nice To Haves

College degree preferred.

Responsibilities

Work directly with customers to develop relationships that improve customer happiness and support the sales process.
Build customer trust and develop a network of clientele and prospects.
Train and support sales staff and assist in closing deals.
Facilitate regular sales training to support team growth.
Set a clear vision and goals for targeted sales performance.
Engage and motivate the team to achieve key goals, performance expectations, and standard methodology processes.
Drive business through active involvement in day-to-day operations.
Lead negotiations and ensure customers understand their vehicle purchase options and pricing.
Partner with the General Manager to plan and manage vehicle inventory.
Assist with managing controllable expenses for the New and Used Vehicle Departments.
Analyze business metrics, address shortfalls, and implement action plans to improve performance.