Dealership Parts Counter Associate - Key Ford of Exeter

Key Auto Group•Exeter, PA

15h

About The Position

Key Auto Group is seeking a Dealership Parts Counter Associate for Key Ford of Exeter. The company emphasizes a team-oriented culture, professional development, and promoting from within. In this role, you will support the parts sales process, serve internal and external customers, help maintain accurate inventory, and coordinate parts orders.

Requirements

High school diploma or equivalent.
Strong interpersonal and time-management skills.
Ability to read and interpret safety and maintenance documents.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Valid driver's license and clean driving record.

Nice To Haves

Prior auto parts sales experience.
Eagerness to improve in a dynamic work environment.

Responsibilities

Assist in the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Effectively communicate customer parts status.
Read and understand the parts catalog when looking up and discussing specific parts.
Answer phone calls and provide customers with price quotes and other information.
Review body shop estimates to verify that ordered parts are correct and pricing aligns with the estimate.
Provide high-level service to internal and external customers.
Pull and fill orders from stock and perform weekly bin checks to ensure stock accuracy.
Notify the site manager about out-of-stock parts or shop materials requiring immediate attention.
Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
Ensure internal parts requests are billed to the service repair order.
Perform other duties as assigned.