Dealership Parts Counter Associate - Key Buick GMC of Rochester

Key Auto Group•Rochester, NH

About The Position

Key Auto Group is seeking a Dealership Parts Counter Associate for Key Buick GMC of Rochester. The company emphasizes a team-oriented culture, professional development, exceeding customer expectations, and opportunities for employees to grow and advance internally. The associate supports parts sales and service by assisting customers and staff, managing parts orders and inventory, and providing accurate information and high-level service.

Requirements

High school diploma or equivalent.
Strong interpersonal and time management skills.
Ability to read and interpret safety and maintenance documents.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Valid driver's license and clean driving record.
Eagerness to improve in a dynamic work environment.

Nice To Haves

Prior auto parts sales experience.

Responsibilities

Assist in the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Effectively and efficiently communicate customer parts status.
Use the parts catalog to look up and discuss specific parts.
Answer phone calls and provide price quotes and other information to customers.
Review body shop estimates to verify that ordered parts are correct and pricing aligns with the estimate.
Provide high-level service to internal and external customers.
Pull and fill orders from stock and perform weekly bin checks to ensure stock accuracy.
Notify the site manager about out-of-stock parts or shop materials requiring immediate attention.
Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
Ensure internal parts requests are billed to the service repair order.
Perform other duties as assigned.