Dealer - $9.50 to $11.50/Floorperson - Dual Rate

Four Winds Casinos Career Site•New Buffalo, MI

About The Position

Responsible for dealing table games accurately and professionally according to policies and procedures and in compliance with gaming regulations. Pay varies depending on game knowledge. The role also includes floorperson duties, including monitoring game accuracy and protection, handling player issues, supporting game operations, and tracking player activity. The position helps create a friendly, courteous gaming atmosphere and promotes mutual respect, dignity, and integrity among employees.

Requirements

Proven dealer knowledge and experience on the assigned game.
Basic knowledge of all current house procedures.
Strong communication and interpersonal skills.
Ability to read, analyze, and interpret policy and procedure manuals, maintenance instructions, and related documents.
Ability to respond to common inquiries from employees or guests.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Ability to apply common-sense reasoning to a variety of situations.
Level 2 Gaming License required.

Nice To Haves

High school diploma or equivalent experience preferred.

Responsibilities

Protect and control the assigned game.
Conduct games according to policies and procedures, handle player transactions, and notify the Pit Manager of irregularities.
Advise the Pit Manager or Floor Person of player disputes or arguments.
Communicate important or relevant facts about specific players and their activity to the Pit Manager or other games personnel.
Maintain a professional, friendly, and courteous atmosphere for guests, and notify the floor person supervisor of guest needs such as cocktails or host service.
Understand and promote departmental and property-wide promotions.
Maintain current knowledge of applicable gaming laws, regulations, internal controls, policies, and procedures.
Enforce performance standards, policies, and procedures for table games and ensure compliance with Gaming Commission regulations.
Check the bankroll from the previous shift and assist the Pit Manager with the physical bankroll count at shift change.
Observe games, players, and dealers to ensure game accuracy and protection.
Ensure games proceed at an appropriate pace.
Assist with training and fairly evaluating subordinate employees.
Encourage rated play and track players, including buy-ins, length of play, win/loss, and average bet.
Understand pit accounting procedures and administrative tasks, including fills, credits, and marker transactions.
Create an atmosphere of fun for casino guests and encourage mutual respect, dignity, and integrity among employees.