Dealer - $9.50 to $11.50/Floorperson - Dual Rate

Four Winds Casinos•New Buffalo Township, MI
•$10 - $12

About The Position

The Dealer is responsible for dealing table games accurately and professionally, in accordance with company policies and procedures and applicable gaming regulations. The role may include floorperson duties at a dual rate. Pay varies depending on game knowledge. The position requires proven knowledge and experience dealing the assigned game, basic knowledge of current house procedures, strong communication and interpersonal skills, and a Level 2 Gaming License. A high school diploma or equivalent experience is preferred. The employee must be able to read and interpret procedures, respond to inquiries, perform basic arithmetic, and apply common-sense reasoning. The work takes place in a casino environment that is usually loud and typically smoky. The job regularly involves using hands, reaching, and talking or hearing, and frequently involves standing and walking. Required vision abilities include close, distance, color, and peripheral vision, depth perception, and adjustment of focus.

Requirements

  • Proven dealer knowledge and experience on the assigned game.
  • Basic knowledge of all current house procedures.
  • Strong communication and interpersonal skills.
  • Level 2 Gaming License.
  • Ability to read, analyze, and interpret policy and procedure manuals, maintenance instructions, and related documents.
  • Ability to respond to common inquiries from employees or guests.
  • Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Ability to apply common-sense reasoning to a variety of situations.

Nice To Haves

  • High school diploma or equivalent experience preferred.

Responsibilities

  • Protect and control the assigned game.
  • Conduct games according to policies and procedures, handle player transactions, and notify the Pit Manager of irregularities.
  • Advise the Pit Manager or Floor Person of player disputes or arguments.
  • Inform the Pit Manager or other games personnel of relevant information about players and their play.
  • Maintain a professional, friendly, and courteous atmosphere for guests, and notify the floor person supervisor of guest needs such as cocktail or host service.
  • Understand and promote departmental and property-wide promotions.
  • Maintain current knowledge of applicable gaming laws and regulations, internal controls, policies, and procedures.
  • Enforce table-game performance standards, policies, and procedures, ensuring compliance with Gaming Commission regulations.
  • Check the bankroll from the previous shift and assist the Pit Manager with its physical count at shift change.
  • Observe games, players, and dealers to ensure game accuracy and protection.
  • Ensure games proceed at an appropriate pace.
  • Assist with training and fairly evaluating subordinate employees.
  • Encourage rated play and track players, including buy-ins, length of play, win/loss, and average bet.
  • Understand pit accounting procedures and administrative tasks, including fills, credits, and marker transactions.
  • Create an atmosphere of fun for casino guests.
  • Promote mutual respect, dignity, and integrity among employees by setting a positive example.
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