Dealer Services Release Specialist

U.S. Bank•Oshkosh, WI

3d•Onsite

About The Position

Coordinates preparation of loan and lease packages in compliance with policies and procedures, regulatory guidelines, and investor standards. The role gathers and reviews required documents and information within designated time frames, and communicates with staff, customers and clients, realtors, brokers, counsel, and title companies to answer inquiries, resolve problems, and obtain missing documents. It ensures compliance with internal policies, regulatory and investor requirements, and customer service standards. The position may also coordinate closing and funding of assigned loan packages, including calculating final closing costs and disbursing funds. This is an on-site position at the U.S. Bank Oshkosh Operations Center in Wisconsin.

Requirements

High school diploma or equivalent.
Typically two to four years of relevant experience.
Basic knowledge of legal documents used to support applicable loan or lease processing.
Ability to identify, resolve, or escalate complex problems with minimal guidance.
Ability to apply critical thinking to all elements of loan documentation construction.
Ability to master the bank’s documentation software.
Basic knowledge of closing and funding policies and procedures, underwriting requirements, governmental and agency requirements, terminology, and automated processing systems.
Basic knowledge of applicable credit policies and approval processes for assigned products.
Ability to work effectively and accurately in a fast-paced, high-production, professional environment.
Strong organizational skills.
Effective verbal and written communication skills.

Responsibilities

Coordinate preparation of loan and lease packages in accordance with policies, procedures, regulatory guidelines, and investor standards.
Gather and review required documents and information within designated time frames.
Communicate with staff, customers and clients, realtors, brokers, counsel, and title companies to respond to inquiries, resolve problems, and obtain additional documents.
Ensure compliance with internal policies, regulatory and investor requirements, and customer service standards.
May coordinate closing and funding of assigned loan packages, calculate final closing costs, and disburse funds.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
Pension.