Dealer Services Release Specialist

U.S. Bank•Oshkosh, WI

4d•$20 - $23•Onsite

About The Position

The Dealer Services Release Specialist coordinates the preparation of loan and lease packages, ensuring that files meet policies and procedures, regulatory guidelines, and investor standards. The role gathers and reviews necessary documents and information within designated time frames and communicates with staff, customers or clients, realtors, brokers, counsel, and title companies to answer inquiries, resolve issues, and obtain missing documentation. The specialist ensures compliance with internal policies, regulatory and investor requirements, and customer service standards. The role may also coordinate loan-package closing and funding, including calculating final closing costs and disbursing funds. This is an on-site position at the Oshkosh Operations Center in Wisconsin.

Requirements

High school diploma or equivalent.
Typically two to four years of relevant experience.
Basic knowledge of legal documents used to support applicable loan or lease processing.
Ability to identify and resolve or escalate complex problems with minimal guidance.
Ability to apply critical thinking to all elements of loan documentation construction.
Basic knowledge of closing and funding policies and procedures, underwriting requirements, governmental and agency requirements, terminology, and automated processing systems.
Basic knowledge of applicable credit policies and approval processes for assigned products.
Ability to work effectively and accurately in a fast-paced, high-production, professional environment.
Strong organizational skills.
Effective verbal and written communication skills.

Nice To Haves

Ability to master the bank’s documentation software.

Responsibilities

Coordinate preparation of loan and lease packages in accordance with policies, procedures, regulatory guidelines, and investor standards.
Gather and review required documents and information within designated time frames.
Communicate with staff, customers or clients, realtors, brokers, counsel, and title companies to respond to inquiries, resolve problems, and obtain additional documents.
Ensure compliance with internal policies, regulatory and investor requirements, and customer service standards.
May coordinate closing and funding of assigned loan packages, including calculating final closing costs and disbursing funds.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks, depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.