Dealer Services Licensing Specialist

Foundation Finance Company, LLC • Rothschild, WI

3d

About The Position

The Dealer Services Licensing Specialist manages the licensing and insurance process for dealers, helping ensure that all required licensing and insurance remains active and up to date. The role reviews dealer applications, responds to questions about licensing requirements, and makes recommendations to management to help ensure dealers meet company quality and competency standards.

The specialist enters and maintains dealer information and supporting documents in operating systems, follows up with dealers about missing documentation, verifies licenses through state licensing board websites, reviews new and existing license requirements, and tracks changes in licensing status. The role also processes and monitors dealer liability insurance, coordinates with internal departments, and communicates with government agencies, businesses, dealers, and other organizations about compliance and licensing matters.

The position requires accuracy, concentration, responsiveness to changing priorities, the ability to work under deadline pressure, and the ability to take direction and work well with others. The described environment is an office, with significant time spent sitting, typing, and talking on the telephone. Foundation Finance Company describes itself as a fast-growing consumer finance company working with home improvement contractors across the United States to provide customer-focused financing options.

Requirements

• Associate’s degree in business, finance, communication, marketing, or a related field; and one year of marketing or sales experience, OR two years of marketing or sales experience.
• Knowledge of word processing, spreadsheet, development, and design software.
• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to solve practical problems and work with a variety of concrete variables where standardization is limited.
• Ability to interpret instructions provided in written, oral, diagram, or schedule form.
• Ability to work under deadline stress, concentrate, perform accurately, take direction, work well with others, and respond productively to change.

Responsibilities

• Enter new and existing dealer information and upload supporting documentation in operating systems; ensure notes are documented according to company policy.
• Coordinate with staff and managers to resolve customer verification and documentation issues, contacting dealers to obtain missing stipulations, signed documents, liability insurance, or required state licenses.
• Use state licensing board websites to locate and verify lead and dealer business, finance, and/or contractor licenses.
• Handle dealer and internal staff communications about state licensing questions and requests.
• Review state finance, contractor, and business license applications and payment confirmation pages for new licenses; monitor existing licenses to ensure requirements are met.
• Communicate with federal, state, and local agencies, businesses, and other organizations to confirm compliance with rules and regulations.
• Monitor and track license status changes, coordinate with other departments to meet licensing requirements, and research whether dealers need licensing or insurance to remain compliant.
• Process and maintain liability insurance policies and communicate with dealers as needed to ensure compliance with company policies.
• Perform other duties as assigned by management.
• Come to work promptly and regularly, take direction, work well with others, meet deadlines, concentrate and perform accurately, and react productively to change.

Benefits

• Day-one medical, dental, and vision health benefits, with flexible spending options such as HSA or FSA accounts.
• 401(k) with company match, with enrollment available on day one.
• Paid sick time and volunteer time off.
• Paid parental leave options.
• Employer-paid life and disability coverage.
• Wellbeing on Demand Program.
• Flexible work environment and casual dress code.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree