Dealer Casino Games And Supervisor Dual Rate-Part Time (Caesars Atlantic City)

Caesars Entertainment•Atlantic City, NJ

12d

About The Position

This position deals assigned table games and, when functioning as a Supervisor, ensures the integrity of the games. It provides a friendly atmosphere and excellent customer service. Compensation is listed as $6.05 per hour / $27.50. As a Dealer, the employee deals assigned games according to established policies and procedures, exchanges cash for gaming chips, controls game pace, alerts the Casino Games Supervisor to requests or unusual play, and provides friendly, engaging service at the gaming table. As a Supervisor, the employee oversees an assigned area and ensures compliance with gaming regulations, internal controls, and departmental policies and procedures. The role supervises Table Games staff and Dealers, verifies table transactions and authorized credit issuance, monitors game activity, resolves or escalates disputes, and supports customer service objectives and proper dealing procedures. Employees are periodically evaluated for continued suitability in the dual-rate function. The role may also include special assignments for upper management.

Requirements

Table Games dealing experience, including direct dealing experience with the games in the assigned pit.
Knowledge of casino rules, procedures, and regulations applicable to the games under supervision.
Excellent supervisory, verbal communication, and organizational skills.
Strong supervisory skills and demonstrated leadership ability among peers.
NJ CER license required.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Deal assigned games according to established policies and procedures.
Exchange cash for gaming chips according to procedure.
Control the pace of the game and inform the Casino Games Supervisor of requests or unusual play.
Provide proactive, friendly, and engaging service at the assigned gaming table.
Oversee operations in the assigned area and ensure compliance with gaming regulations, internal controls, and departmental policies and procedures.
Supervise Table Games staff and ensure Dealers follow proper procedures and maintain game integrity.
Verify gaming table transactions in the supervised area.
Monitor activity on games in the supervised area, settle disputes, and escalate issues when appropriate.
Verify issuance of credit after completion of authorization procedures.
Motivate Dealers to provide superior customer service while following dealing procedures and maintaining proper game pace.
Take direct responsibility for customer service objectives.
Perform special assignments for upper management as requested.