Deal Operations Specialist - Los Gatos, CA

Anywhere Integrated Services • Los Gatos, CA

2d

About The Position

The Deal Operations Specialist is responsible for data entry and transaction processing. The role creates and processes listing and pending transactions and maintains large amounts of information across real-estate-specific databases. It also provides agent support by answering questions and ensuring compliance with required paperwork.

Requirements

• At least 1–2 years of experience in data entry, customer service, or real-estate-related roles.
• Skillful use of Microsoft Office programs, including Outlook, Word, Excel, and Microsoft Teams.
• Ability to learn external and internal real-estate-related applications.
• Excellent written and oral customer-service and communication skills.
• Excellent organizational skills and attention to detail, combined with speed and accuracy.
• Creative problem-solving skills.
• Ability to communicate successfully with different audiences and adapt quickly to support different customers.
• Ability to multitask, prioritize, and remain flexible as business needs change in a team environment, while managing deadlines and time constraints.
• Outstanding organizational and file-management skills, with emphasis on attention to detail.
• Customer-focused and delivery-oriented, with the ability to work in a team environment.

Responsibilities

• Review and audit documentation to ensure it is properly placed in the system.
• Enter information and upload documents and photos into the local MLS.
• Create and manage transactions in the operating system.
• Communicate with Sales Associates about incomplete files.
• Work with Agent Services staff to support data accuracy and compliance and prevent errors.
• Provide customer support to agents and supporting staff at branch offices.
• Perform additional duties as required by business needs.

Benefits

• Medical, dental, and vision benefits.
• Short-term and long-term disability benefits.
• AD&D insurance.
• 401(k) savings plan with company match.
• Paid time off, including holidays, vacation time, and sick time.
• Paid family and paternity leave.
• Life insurance.
• Business travel accident insurance.
• Access to LinkedIn Learning for all employees.
• Employee referral program.
• Adoption assistance program.
• Employee assistance program.
• Health and wellness program and incentives.
• Employee discounts.
• Employee resource groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed