Deal Desk Manager
About The Position
Similarweb is seeking a Deal Desk Manager to support its go-to-market organization throughout the deal cycle by facilitating contract reviews and managing quote-to-cash processes. Reporting to the Head of Deal Desk, this role partners with the global GTM organization and with Finance, Legal, and Operations to develop and apply policies and processes that accelerate deal cycles and maximize revenue. The position calls for a collaborative approach and the ability to work cross-functionally in a fast-paced, dynamic environment. The role serves as GTM’s primary source for quote-to-cash requests and coordinates stakeholders through deal closing. It ensures deal compliance, contract and system data alignment, and efficient processing, while helping improve processes and training GTM teams. The position is partially work-from-home with in-office collaboration. The listed New York City base salary range is $100,000–$130,000, plus benefits; compensation may vary by candidate and location.
Requirements
- At least 2 years of Deal Desk experience.
- Salesforce experience; required.
- Deep understanding of the sales deal cycle and ability to navigate and progress long, complex sales cycles.
- Strong understanding of licensing models, including term- and subscription-based pricing.
- Ability to thrive in a fast-moving environment with organizational changes.
- Strong time-management, organizational, critical-thinking, and problem-solving skills.
- Strong organization and attention to detail.
- Ability to work independently and collaboratively in a team environment.
- Ability to work under pressure and meet critical timelines.
- Ability to work extended hours at the end of the month and end of the quarter.
- Excellent written and verbal communication skills.
- Relevant SaaS experience.
Nice To Haves
- Salesforce CRM or case management experience.
- CPQ (Configure Price Quote) experience.
- Zuora experience.
Responsibilities
- Serve as GTM’s trusted advisor and centralized primary source for quote-to-cash requests.
- Act as GTM’s main point of contact, liaison, and advocate; manage internal disputes and coordinate cross-functional collaboration with Legal, Finance, and other stakeholders throughout the deal-closing process.
- Apply knowledge of commercial policies to ensure deals comply, escalating exceptions to the relevant stakeholders.
- Review documents and align data across signed contracts, Salesforce, and the subscription management or billing system so opportunities are processed accurately and efficiently.
- Assist Legal with reviewing and approving commercial or administrative redlines and use the Legal-DD playbook and template language to customize non-standard contracts.
- Provide ongoing training and refresher sessions to GTM teams on best practices and processes.
- Identify process gaps and bottlenecks and propose improvements to workflows and processes.
Benefits
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) plan.
- Potential equity.
- Employee stock purchase plan.
- Paid sick leave.
- Paid parental leave.
- Regular team outings and happy hours.
- Career development resources, including Career Week, personalized coaching, and ongoing learning solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
