Deal Desk Manager

Enhesa•Arlington, VA

About The Position

The Deal Desk Manager ensures that commercial opportunities at Enhesa are structured, priced, and approved efficiently, compliantly, and profitably. Acting as a commercial hub between Sales, Finance, Legal, and Revenue Operations, this role guides account teams through deals, owns the approval process, and maintains pricing and discounting governance to protect margin. The manager also uses deal data to identify trends and inform pricing and packaging strategy. The role supports complex deal structures, oversees pricing and approval policies, manages sales workflows and related tools, collaborates across departments, analyzes deal performance, and improves processes and Sales enablement. Enhesa offers a competitive salary package, a flexible home-working policy, work/life balance, a collaborative and fast-paced environment, and accountability and pride in projects.

Requirements

At least 5 years of experience in deal desk, sales operations, revenue operations, commercial finance, or pricing; preferably in a B2B SaaS environment.
Strong understanding of SaaS commercial models, including subscription pricing, multi-year agreements, renewals, and discounting.
Working knowledge of revenue recognition principles and standard commercial contract terms.
Hands-on experience with Microsoft Dynamics and e-signature or CLM platforms.
Strong commercial acumen and analytical skills, advanced Excel proficiency, and ability to build deal models.
Sound judgment under pressure and ability to balance speed-to-close against risk and profitability.
Exceptional stakeholder management and influencing skills, with confidence to challenge and advise Sales leadership.
Exceptional verbal and written communication skills and ability to convey complex ideas clearly across all organizational levels.
Detail-oriented approach with a strong focus on accuracy and compliance.
High levels of professionalism, interpersonal skills, and personal drive.
Ability to work collaboratively as part of a team, sharing information and best practices.
Fluency in English.
Proficiency in Microsoft Office Suite 365.

Nice To Haves

Experience in a B2B SaaS environment.
Fluency in languages other than English.

Responsibilities

Partner with Account Executives and Sales leadership to structure complex, multi-year, multi-product, and non-standard deals.
Advise on pricing, discounting, payment terms, ramps, and renewal strategy to maximize customer lifetime value.
Serve as the primary escalation point for commercial questions throughout the sales cycle.
Own and enforce the deal approval matrix, discount authority levels, and commercial policies.
Review quotes and order forms for accuracy, completeness, and compliance with pricing and revenue recognition guidelines before signature.
Maintain the price book and ensure pricing changes are accurately reflected in Pricing and CRM systems.
Manage the sales workflow from quote creation through contract execution and handoff to Finance and Customer Success.
Administer and optimize pricing, contract management, and e-signature tools.
Ensure booked deals are accurately captured in CRM to support forecasting, commissions, and reporting.
Interact with Legal to ensure proposals and templates are consistent with standards and requirements.
Work with Finance on revenue recognition, invoicing, and bookings, and with Legal on contract terms and redlines.
Partner with Product and Product Marketing on packaging, new product launches, and pricing updates.
Track deal desk KPIs, including turnaround time, discount levels, deal velocity, and approval cycle time.
Analyze win/loss, discounting, and pricing trends and provide insights and recommendations to Commercial and Finance leadership.
Support quarter-end and year-end close with timely, accurate deal reviews.
Document deal desk policies, playbooks, and templates, and improve processes to reduce sales-cycle friction.
Train and enable Sales teams on pricing, quoting, and approval processes in partnership with Sales Enablement.