Deal Desk Manager

Tanium•Durham, NC

12h•$116,000 - $178,000•Hybrid

About The Position

Tanium is seeking a Deal Desk Manager to support the growth of its Global Sales organization. The role combines strategic thinking with operational execution, providing deal support for impactful and complex transactions while contributing leadership within Revenue Operations. The successful candidate will help drive deals to closure, identify opportunities to improve efficiency and effectiveness, and serve as a trusted business advisor to Sales and related supporting functions. The position follows Tanium’s hybrid schedule and requires employees to work in the office at least three days per week at one of the following locations: Addison, Texas; Durham, North Carolina; or Reston, Virginia. The role provides indirect management and mentorship to less-experienced Deal Desk team members. This is a full-time position with an annual base salary range of $116,000 to $178,000. Team members also receive equity awards and a benefits package that includes medical, dental and vision plans, family planning benefits, savings accounts, a 401(k) retirement plan with company match, insurance coverage, employee assistance programs, and other well-being benefits.

Requirements

At least 5 years of experience in a sales-partnering role such as Deal Desk, Sales Operations, Business Operations, or Quote Operations, with consistent increases in job responsibilities.
Proficiency in Salesforce CPQ or another CPQ application, and Excel or an equivalent collaborative spreadsheet application.
Strong written and verbal communication skills, including the ability to present to sales leadership.
Solid understanding of the Quote-to-Cash Cycle.
Demonstrated initiative, self-motivation, and drive to achieve results.
Exceptional interpersonal, verbal, and written communication skills.
Collaborative team player who builds strong working relationships.
Upholds high standards of ethics and integrity.
Ability to thrive in a fast-paced, dynamic environment and adapt quickly to change.
Bachelor’s degree.

Nice To Haves

1–2 or more years of indirect or direct management or mentorship of less-experienced team members.
History of significantly contributing to company-wide initiatives.

Responsibilities

Own the Deal Desk process, including pricing review, structuring non-standard deals, discount approvals, and booking accuracy, with a focus on maximizing financial metrics.
Build relationships with the assigned sales region and drive quarter-end readiness while maintaining a fast and accurate process under pressure.
Partner with Legal to triage redlines, assist with negotiating commercial terms, and flag terms that may affect revenue recognition.
Partner with Sales Operations and Systems teams to improve forecasting and system enhancements.
Maintain and evolve pricing guidelines, approval matrices, standard terms and conditions, and operational support.
Prepare clear, concise deal summaries and recommendations for executive approvers.
Ensure clean handoffs to Billings, Order Operations, and Finance.
Provide indirect management and mentorship to less-experienced Deal Desk team members.