Deal Desk Manager

Tanium•Durham, NC

6d•Hybrid

About The Position

Tanium is seeking a Deal Desk Manager to support the growth of its Global Sales organization. This role combines strategic thinking with operational execution, providing deal support for impactful and complex transactions while offering leadership within the Revenue Operations team. The manager will help drive deals to closure, improve processes, and serve as a trusted business advisor to Sales and related support functions. The role follows Tanium’s hybrid schedule and requires working in the office at least three days per week at one of the following locations: Addison, Texas; Durham, North Carolina; or Reston, Virginia.

Requirements

At least 5 years of experience in a sales-partnering role such as Deal Desk, Sales Operations, Business Operations, or Quote Operations, with consistent increases in job responsibilities.
Proficiency in Salesforce CPQ or another CPQ application, and Excel or an equivalent collaborative spreadsheet application.
Strong written and verbal communication skills, including the ability to present to sales leadership.
Solid understanding of the Quote-to-Cash cycle.
Demonstrated initiative, self-motivation, and a drive to achieve results.
Exceptional interpersonal, verbal, and written communication skills.
Collaborative approach and ability to build strong working relationships.
High standards of ethics and integrity.
Ability to thrive in a fast-paced, dynamic environment and adapt quickly to change.
Bachelor’s degree.

Nice To Haves

1–2 or more years of indirect or direct management or mentorship of less-experienced team members.
History of significantly contributing to company-wide initiatives.

Responsibilities

Own the Deal Desk process, including pricing reviews, structuring non-standard deals, discount approvals, and booking accuracy, with a focus on maximizing financial metrics.
Build strong relationships with the dedicated sales region and drive quarter-end readiness while keeping processes fast and accurate under pressure.
Partner with Legal to triage redlines, assist with negotiating commercial terms, and flag terms that may affect revenue recognition.
Partner with Sales Operations and Systems teams to improve forecasting and system enhancements.
Maintain and evolve pricing guidelines, approval matrices, standard terms and conditions, and operational support.
Prepare clear, concise deal summaries and recommendations for executive approvers.
Ensure clean handoffs to Billings, Order Operations, and Finance.
Provide indirect management or mentorship to less-experienced Deal Desk team members.