Deal Desk Manager

Enhesa•Arlington, VA

4d•$90,000 - $110,000

About The Position

The Deal Desk Manager ensures that commercial opportunities at Enhesa are structured, priced, and approved efficiently, compliantly, and profitably. Acting as a commercial hub between Sales, Finance, Legal, and Revenue Operations, the role guides account teams through deals, owns the approval process, maintains pricing and discounting governance, and uses deal data to identify trends and inform pricing and packaging strategy. The position supports complex and non-standard deals, advises on commercial terms, owns pricing and approval controls, and manages sales workflows from quote creation through contract execution and handoff. It also partners with internal teams on revenue recognition, contracts, product packaging, and pricing, while tracking deal performance and improving processes and sales enablement. Enhesa describes its environment as collaborative, fast-paced, and driven. It offers a competitive salary package and a flexible home-working policy intended to support work/life balance.

Requirements

At least 5 years of experience in deal desk, sales operations, revenue operations, commercial finance, or pricing.
Strong understanding of SaaS commercial models, including subscription pricing, multi-year agreements, renewals, and discounting.
Working knowledge of revenue recognition principles and standard commercial contract terms.
Hands-on experience with Microsoft Dynamics and e-signature or CLM platforms.
Strong commercial acumen and analytical skills, advanced Excel proficiency, and ability to build deal models.
Sound judgment under pressure and ability to balance speed-to-close against risk and profitability.
Exceptional stakeholder management and influencing skills, including confidence to challenge and advise Sales leadership.
Exceptional verbal and written communication skills, with ability to convey complex ideas clearly across organizational levels.
Detail-oriented approach with a strong focus on accuracy and compliance.
High levels of professionalism, interpersonal skills, and personal drive.
Ability to work collaboratively as a team player and share information and best practices.
Fluency in English.
Proficiency in Microsoft Office Suite 365.

Nice To Haves

Experience in a B2B software-as-a-service (SaaS) environment is preferred.
Fluency in languages other than English is an asset.

Responsibilities

Partner with Account Executives and Sales leadership to structure complex, multi-year, multi-product, and non-standard deals.
Advise on pricing, discounting, payment terms, ramps, and renewal strategy to maximize customer lifetime value.
Serve as the primary escalation point for commercial questions throughout the sales cycle.
Own and enforce the deal approval matrix, discount authority levels, and commercial policies.
Review quotes and order forms for accuracy, completeness, and compliance with pricing and revenue recognition guidelines before signature.
Maintain the price book and ensure pricing changes are accurately reflected in pricing and CRM systems.
Manage the sales workflow from quote creation through contract execution and handoff to Finance and Customer Success.
Administer and optimize pricing, contract management, and e-signature tools.
Ensure booked deals are accurately captured in CRM to support forecasting, commissions, and reporting.
Work with Legal to ensure proposals and templates align with standards and requirements.
Collaborate with Finance on revenue recognition, invoicing, and bookings, and with Legal on contract terms and redlines.
Partner with Product and Product Marketing on packaging, new product launches, and pricing updates.
Track deal desk KPIs, including turnaround time, discount levels, deal velocity, and approval cycle time.
Analyze win/loss, discounting, and pricing trends and provide insights and recommendations to Commercial and Finance leadership.
Support quarter-end and year-end close with timely, accurate deal reviews.
Document deal desk policies, playbooks, and templates, and improve processes to reduce friction in the sales cycle.
Train and enable Sales teams on pricing, quoting, and approval processes in partnership with Sales Enablement.