Deal Desk Manager

Similarweb•New York City, NY

1d•Hybrid

About The Position

Similarweb is seeking a Deal Desk Manager to support its go-to-market (GTM) organization throughout the deal cycle by facilitating contract reviews and managing quote-to-cash processes. Reporting to the Head of Deal Desk, this role partners with the global GTM organization and Finance, Legal, and Operations teams on policies and processes that accelerate deal cycles and maximize revenue. The successful candidate is a collaborative team player who can work cross-functionally in a fast-paced, dynamic environment.

Requirements

At least 2 years of Deal Desk experience.
Salesforce experience.
Deep understanding of the sales deal cycle and the ability to navigate and progress long, complex sales cycles.
Strong understanding of licensing models, including term-based and subscription-based pricing.
Ability to thrive in a fast-moving environment with organizational changes.
Strong time-management, organizational, critical-thinking, and problem-solving skills.
High level of organization and attention to detail.
Ability to work independently and collaboratively in a team environment.
Ability to work well under pressure and meet critical timelines.
Ability to work extended hours at the end of the month and end of the quarter.
Excellent written and verbal communication skills.
Relevant SaaS experience.

Nice To Haves

Salesforce CRM or case-management experience.
CPQ (Configure Price Quote) experience.
Zuora experience.

Responsibilities

Serve as GTM’s trusted advisor and centralized primary source for quote-to-cash requests.
Act as GTM’s main point of contact, liaison, and advocate; manage internal disputes and coordinate cross-functional collaboration with Legal, Finance, and other deal-closing stakeholders.
Maintain fluency in company commercial policies, ensure deals comply, and escalate exceptions to the appropriate stakeholders.
Ensure data is consistent across signed contracts, Salesforce, and the subscription management and billing system so opportunities are processed efficiently and accurately.
Assist Legal with reviewing and approving commercial and administrative redlines, and use the Legal-DD playbook to customize non-standard contracts with template language.
Provide ongoing training and refresher sessions for GTM teams on best practices and procedures.
Identify process gaps and bottlenecks and propose improvements to workflows and processes.

Benefits

Medical insurance.
Dental insurance.
Vision insurance.
401(k) plan.
Potential equity.
Employee stock purchase plan.
Paid sick leave.
Paid parental leave.
Regular team outings and happy hours.
Career development resources, including Career Week, personalized coaching, and ongoing learning solutions.