DDS Case Processing Supervisor
About The Position
The DDS Case Processing Supervisor II works in the Division of Disability Determination Services (DDS) at the North Carolina Department of Health and Human Services in Raleigh, North Carolina. DDS makes medical entitlement decisions on Social Security, Supplemental Security Income, and Medicaid disability claims by developing medical evidence and determining whether claimants meet disability or blindness requirements under applicable law. The supervisor oversees the daily work of a disability determination processing unit, applying knowledge of case adjudication requirements and directing Disability Determination Specialists, Medical and Psychological Consultants, Case Consultants, and Office Assistants. The role also includes directing staff training, interviewing candidates for agency and unit positions, and conducting staff performance reviews. The position is funded in part through federal funds and is open only to current North Carolina DHHS employees, eligible North Carolina State Government RIF candidates, or current temporary employees.
Requirements
- Bachelor’s degree from an appropriately accredited institution and five years of progressive experience as a Disability Determination Specialist, including at least one year in a supervisory capacity, or an equivalent combination of education and experience.
- Superior skills in the development and adjudication of Social Security claims.
- Strong leadership skills to direct others in claim adjudication.
- Familiarity with case adjudication requirements.
Nice To Haves
- Demonstrated knowledge of Social Security Administration disability policies.
- Demonstrated experience mentoring and training.
- Demonstrated supervisory experience.
- Documented experience as a Disability Analyst at a State DDS office or related SSA component.
- Proficiency in moving quickly between tasks, strong organizational skills, and ability to recognize complex issues.
Responsibilities
- Oversee and monitor the daily work of Disability Determination Specialist Is, IIs, and IIIs, Medical and Psychological Consultants, Case Consultants, and Office Assistants.
- Direct the daily operations of a disability determination processing unit.
- Direct training of unit staff.
- Interview candidates for agency and unit positions.
- Conduct staff performance reviews.
- Direct others in the development and adjudication of Social Security disability claims.
Benefits
- Health insurance options.
- Standard and supplemental retirement plans.
- NCFlex program benefits, including pre-tax benefit options.
- Paid vacation leave.
- Paid sick leave.
- Paid community service leave.
- Paid parental leave for eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
