DCM Case Manager - Fort Pierce

ENDEAVORS • Fort Pierce, FL

9d • $25 - $25

About The Position

The Disaster Case Manager supports individuals and families affected by disasters throughout their recovery. The role includes conducting outreach, assessing eligibility and needs, developing recovery plans, connecting clients with services and resources, and monitoring progress through follow-up visits. The Case Manager maintains accurate records and documentation, prepares reports, works with the Case Management Supervisor and other stakeholders, and helps evaluate and improve program service delivery. The position requires travel to various locations and may include deployment to disaster locations within 24 hours for periods of two to four weeks.

Requirements

• A bachelor's degree in behavioral sciences, human services, or social services; alternatively, a high school diploma or GED with three years of relevant experience.
• For candidates with a bachelor's degree, at least two years of experience in child welfare, emergency disaster response, and/or recovery environments.
• For candidates with a high school diploma or GED, relevant experience in child welfare, emergency disaster response, and/or recovery environments.
• A valid driver's license with a clear record.
• Regular and reliable attendance.
• Ability and willingness to travel to various locations as business needs dictate.
• Ability and willingness to work nights, weekends, and holidays as required.
• Ability and willingness to deploy to disaster locations within 24 hours for periods of two to four weeks.

Nice To Haves

• Experience working in multidisciplinary teams to develop case plans.
• Bilingual communication skills in English and Spanish.

Responsibilities

• Conduct outreach to disaster-affected clients.
• Complete eligibility assessments and the intake process.
• Conduct home and community visits to provide ongoing support.
• Collaborate with clients to develop recovery plans addressing unmet disaster-caused needs.
• Monitor client progress and evaluate service effectiveness through follow-up visits.
• Help clients identify and secure available benefits, community resources, and social services.
• Coordinate with family services, health professionals, and other stakeholders to address client needs.
• Maintain accurate records of client backgrounds, case histories, and progress toward recovery goals.
• Use online software to document and track case information.
• Prepare reports as requested by the Case Management Supervisor or Program Manager.
• Meet regularly with the Case Management Supervisor to review caseloads and receive guidance.
• Evaluate the program and suggest improvements to service delivery.
• Participate in workshops, seminars, and other educational activities for professional growth.
• Provide case status updates and reports as needed.
• Perform additional duties that support the program's mission and goals.
• Provide exceptional customer service by placing the child, family, Veteran, or client first.

What This Job Offers

• Job Type: Full-time