DC TRAINER (Forklift)

Sally Beauty Holdings•Reno, NV

About The Position

The DC Trainer is primarily responsible for training, retraining, and coaching associates in distribution center functions. The role supports adherence to standard operating procedures and other activities that affect the flow of products to stores and customers. The trainer contributes to team development by training new hires, providing additional coaching and mentoring to associates, and helping management identify opportunities to improve individual and team performance. The position works in a warehouse environment with safety risks and discomforts typical of loading and receiving docks and high-volume inventory operations. Work may involve light to heavy equipment, forklifts and pallet jacks, occasional fumes or odors, and temperature fluctuations from 25 to 105 degrees Fahrenheit. Physical requirements include performing basic lifting and system tasks across warehouse functions, repeatedly lifting cartons weighing 10 to 55 pounds, standing or walking for 6 to 12 hours per day, and climbing stairs and ladders.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills.
  • Verbal and written communication skills.
  • Ability to work in a fast-paced environment and adjust to change and interruptions.
  • Ability to work with limited supervision.
  • One to two years of directly related experience or three years of related experience.
  • Strong leadership skills.
  • Ability to identify training gaps in associates.
  • Ability to perform warehouse functions including receiving, put away, picking, packing, cycle counting, order checking, and shipping.
  • Forklift experience.
  • Ability to repeatedly lift cartons weighing 10 to 55 pounds, stand or walk for 6 to 12 hours a day, and climb stairs and ladders.

Nice To Haves

  • Prior distribution or warehouse experience.
  • Bilingual ability in English and Spanish, French, or another language.

Responsibilities

  • Conduct one-on-one training for new hires and guide them through receiving, order picking, packing, shipping, and replenishment processes in accordance with standard operating procedures.
  • Ensure training paperwork is completed and documented.
  • Work with management, leads, and quality assurance to provide one-on-one coaching and ongoing training for current associates.
  • Observe associates to verify compliance with standard operating procedures and assess training program effectiveness.
  • Mentor new hires and current associates on the team.
  • Ensure new policies and procedures are followed when implemented.
  • Help maintain a safe work environment by performing job functions safely, reporting potential hazards to management, and maintaining good housekeeping practices.
  • Perform other duties as assigned or requested by management.
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