About The Position

The Day Clerk assists customers with their shopping experience by stocking shelves and displays efficiently, courteously, and in a friendly manner. The position reports to the Store Director and is classified as non-exempt. The role involves receiving and organizing merchandise, maintaining department areas and equipment, supporting inventory, pricing and rotating products, and providing customer service while following health, sanitation, and safety procedures.

Requirements

  • Complete ongoing training and development listed on the Cosentino Learning Plan.
  • Demonstrate verbal and interpersonal skills for positive customer and peer interactions.
  • Have the basic math and reading skills required for the position.
  • Reach overhead with both arms, twist at the waist, and lift objects weighing up to 10 pounds with both hands.
  • Push and pull grocery items and carts to appropriate locations, exerting peak force up to 75 pounds.
  • Stand and walk for long periods on hard surfaces.
  • Occasionally lift and carry up to 50 pounds.
  • Bend and squat, sometimes to floor level.
  • Work in colder conditions in grocery coolers and freezers.

Nice To Haves

  • High school diploma or equivalent.
  • Ability to climb a ladder, possibly up to 5 feet.

Responsibilities

  • Implement Cosentino Customer Service Standards.
  • Unload and sort incoming shipments, then stock merchandise in designated areas without damaging it.
  • Keep back room and cooler/freezer areas neat and prepared for deliveries.
  • Stock grocery shelves by matching UPC codes to shelf tags and using the “face front” display method.
  • Accurately count and record merchandise to support inventory.
  • Change shelf tags and display price markers, and label or price-mark merchandise with missing UPC codes.
  • Identify damaged, unsaleable, or returnable products, remove them, and follow damage-claim procedures.
  • Operate, clean, and maintain equipment safely and competently.
  • Meet or exceed productivity standards.
  • Monitor expiration dates and properly rotate advertised items.
  • Keep the work area and department clean and safe for customers and coworkers.
  • Follow and encourage compliance with health regulations, sanitation guidelines, and safety procedures.
  • Answer customer questions accurately and courteously using knowledge of department items, procedures, and policies.
  • Resolve customer complaints professionally and involve store management when appropriate.
  • Complete additional management-assigned tasks, assist other stores or departments as needed, and develop new skills when necessary.
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