Data Center Security Operations Manager - DSOM

Microsoft•Charlotte, NC
•$97,600 - $206,400•Onsite

About The Position

The Datacenter Security Operations Manager is part of Microsoft Cloud Operations & Innovation (CO+I) Physical Security, responsible for physical security operations at datacenters and related facilities in an assigned region. The role works with vendor security guarding staff and internal partners to deliver security capabilities that protect personnel, infrastructure, data, and confidential information. It identifies site-specific insecurity and potential disruptions, develops risk mitigation strategies, and communicates risk analyses and root-cause findings to stakeholders and leaders. The manager is required to be located in the applicable region and work from an agreed-upon datacenter location. The position supports Microsoft’s cloud infrastructure and services and contributes to the ongoing improvement of the physical security program. It involves 24x7x365 on-call coverage and periodic planned or unplanned travel within or outside the assigned metropolitan area.

Requirements

  • At least 4 years of experience in security program management, program management, or a related field, or equivalent experience.
  • Must verify U.S. citizenship due to citizenship-based legal restrictions tied to support for U.S. government agency customers.
  • Must meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
  • Must be located in the applicable region and work from an agreed-upon datacenter location.
  • Must be available for 24x7x365 on-call coverage and periodic planned or unplanned travel.

Nice To Haves

  • Bachelor's degree in Business Risks or a related field and at least 8 years of experience in Security Program or Program Management, or equivalent experience.
  • Industry security certification such as CPP, PSP, or another relevant security certification.

Responsibilities

  • Oversee implementation of physical security policies and procedures at applicable datacenters.
  • Ensure the physical security vendor guard force has the resources and information needed to provide services meeting Microsoft and customer requirements and to protect people, information, and critical infrastructure.
  • Analyze security threats, alerts, and risks and escalate them to the critical incident response team or external authorities when necessary.
  • Implement security protocols for the physical protection of company personnel and assets.
  • Deliver and maintain security programs within areas of responsibility.
  • Partner with datacenter operations, security systems, and other Microsoft stakeholders to support secure and continuous operations.
  • Improve the efficiency and maturity of the datacenter physical security program, using data and recommending strategies to reduce churn, optimize resources, manage and forecast budgets, solve problems, and scale, automate, and simplify processes.
  • Triage escalations and notifications of physical security or business-impacting events, keep regional leadership appropriately informed, and ensure necessary personnel respond effectively.
  • Participate in collaborative stakeholder efforts to support security capabilities and identify datacenter insecurity and potential disruptions, including life-safety, business-operations, and reputational risks.
  • Summarize and report risk analyses to internal stakeholders and leaders.
  • Provide 24x7x365 on-call coverage and travel periodically, as planned or unplanned, within or outside the assigned city or metropolitan area.
  • Embody Microsoft's culture and values.

Benefits

  • Training and growth opportunities, including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
  • Certain roles may be eligible for benefits and other compensation; further information is provided through Microsoft's corporate pay information page.
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