Database Sustainment Specialist (DSS) - Ft Lewis

Nakupuna Companies•Ft Lewis, WA

8d•Onsite

About The Position

Nakupuna Services is hiring multiple Database Sustainment Specialists (DSS) to support DMLSS-FM databases at Military Treatment Facilities (MTFs) throughout the Continental United States. Each DSS works on-site at a designated facility and supports facility management staff and government personnel. The role includes maintaining facility, room, and Facility System Inventory/real property installed equipment records; supporting requirements, projects, regulatory compliance, work requests, preventive maintenance, and drawing management; and providing training and customer support. The position requires initial DMLSS classroom training and applicable web-based and government-provided training, including BUILDER. Travel to remote locations supported by the respective DMLSS server is required as needed. Telework is not authorized. The DSS supports facility management business processes and provides quality assurance and analysis to Health Commands, facility management staff, and operations and maintenance contractors as required by DHA. Certain inventory, work-request, and preventive-maintenance duties apply only when the operations and maintenance contractor is not providing those services. The role also includes monthly reporting, workload and performance reports, and travel to complete room inventories as required. Candidates must be U.S. citizens and able to obtain and maintain a favorable National Agency Check with Inquiries (NACI) Tier 1 investigation and a Common Access Card (CAC), and comply with installation access and security requirements. The physical environment is a low-noise office within a healthcare facility, with computer-based work and occasional movement within the facility.

Requirements

High school diploma.
Strong working knowledge of Microsoft Office, especially Word, Excel, and Outlook.
Excellent verbal and nonverbal communication skills.
Exceptional attention to detail, time management, and organizational skills.
Effective decision-making abilities.
Customer-service orientation and ability to work confidently in a results-oriented environment.
U.S. citizenship.
Ability to obtain and maintain a favorable National Agency Check with Inquiries (NACI) Tier 1 investigation.
Eligibility to obtain and maintain a Common Access Card (CAC).
Compliance with installation access and security requirements.
Ability to sit for extended periods while working at a computer, perform repetitive hand and finger movements, walk short distances within medical facilities, occasionally lift up to 25 pounds, and maintain focus on detailed data-entry and system-review tasks.

Nice To Haves

DMLSS experience; training will be provided.
Two years of database management experience.
Working knowledge, familiarity, or background in medical facilities management.
Associate’s or bachelor’s degree in Facilities Management, Business Administration, Information Systems, Construction Management, or a related field. Experience may be substituted for formal education.

Responsibilities

Create, maintain, and update DMLSS-FM facility, room, and Facility System Inventory/real property installed equipment inventories, coordinating data with facility management staff and relevant government personnel and obtaining approval before entry.
Conduct and support facility system inventory validation surveys, quality assurance reviews, and recommendations regarding non-compliance, when these services are not provided by the operations and maintenance contractor.
Validate that cost and history records for real property installed equipment are updated through work requests and preventive maintenance records; inactivate outdated records with approval.
Perform 100% room inventory in accordance with DHA taskers and coordinate room inventory data with MTF coders, DMLSS system administrators, environmental services, and CAD support.
Support the DMLSS-FM Requirement Management module, including annual updates, requirement associations, BUILDER Annual Work Plan information, and DHA data calls.
Maintain and update active facility project records in the DMLSS-FM Project Management module, including financial and contract information, supporting documents, project journals, and data-call responses; inactivate outdated records with approval.
Upload compatible drawings to the DMLSS server within 10 business days of receipt, maintain accessible current drawings, and use Drawbase CAD functions to view, manipulate, print, and copy drawing content.
Track and report facility layout changes, provide change lists for review at least quarterly, and support Facility Space Utilization Board/Space Committee activities and room assessments.
Support the Regulatory Compliance/The Joint Commission program by administering related DMLSS-FM records, monitoring corrective-action dates, classifying Life Safety work requests and projects, generating Statement of Conditions reports when requested, and documenting Environment of Care tour minutes.
Support in-house operations and maintenance business processes and work-request tracking when those services are not provided by the operations and maintenance contractor; provide work-request information useful for trend analysis and maintenance planning.
Create and maintain preventive maintenance procedures and schedules and coordinate monthly work-request closeout when these services are not provided by the operations and maintenance contractor.
Maintain DMLSS-FM Directory contact records and set identified records inactive in the Records Management module based on government information.
Coordinate DMLSS-FM user roles and privileges with the local system administrator.
Train facility management customers and MTF staff on the Customer Support Work Request system where implemented, and provide desk-side DMLSS-FM overviews when requested.
Support continuity of DMLSS-FM implementation except for utility or IT issues outside the DSS's control.
Participate in facility management team meetings as necessary and provide quality assurance support and analysis as required by DHA.
Submit a monthly assessment report to the FM and AOR Manager and provide workload and performance reports as required.
Travel to complete room inventories and visit remote locations as required.