Database Sustainment Specialist (DSS) - Holloman AFB

Na Ali'i Consulting & Sales, LLC.•Holloman AFB, NM

10d•Onsite

About The Position

Nakupuna Services is hiring multiple Database Sustainment Specialists (DSS) to support DMLSS-FM databases at Military Treatment Facilities throughout the continental United States. Each specialist works on-site at a designated facility and may travel to remote locations supported by that facility’s DMLSS servers. Telework is not authorized. New specialists receive comprehensive DMLSS classroom training designated by the DMLSS Training Manager and must complete applicable web-based and government-provided DCO training, including BUILDER. The DSS supports government facility-management personnel by maintaining DMLSS-FM data and modules, including facility and room inventories, facility systems and real-property-installed-equipment records, requirements, projects, drawings, regulatory compliance records, work requests, preventive maintenance information where applicable, and other system functions. Work is performed using government-provided information and in coordination with Facility Managers or designees, DHA personnel, MTF staff, system administrators, and other stakeholders. Records and data are subject to review and approval by the Facility Manager or designee. The role also supports facility space utilization, regulatory compliance and Joint Commission activities, work-management processes, user support and training, and continuous DMLSS-FM implementation. The specialist submits monthly assessment and other required reports and travels as needed to complete room inventories. Operations and maintenance tasks described in the posting apply only when the O&M contractor is not providing those services; the DSS does not manage certain DMLSS modules that overlap with the task order’s O&M requirements unless directed by DHA. Candidates must be U.S. citizens and able to obtain and maintain a favorable NACI (Tier 1) investigation and a Common Access Card (CAC), and must comply with installation access and security requirements. The work involves extended computer use, repetitive hand and finger movements, short-distance walking within medical facilities, and occasional lifting of up to 25 pounds in a low-noise healthcare-facility office.

Requirements

Strong working knowledge of Microsoft Office, with proficiency in Word, Excel, and Outlook.
Excellent verbal and nonverbal communication skills.
Exceptional attention to detail, time management, and organizational skills.
Demonstrated effective decision-making abilities.
Customer-service orientation and ability to work confidently in a results-oriented environment.
High school diploma required.
Must be a U.S. citizen.
Must be able to obtain and maintain a favorable National Agency Check with Inquiries (NACI), Tier 1 investigation.
Must be eligible to obtain and maintain a Common Access Card (CAC) and comply with installation access and security requirements.
Ability to sit for extended periods while working at a computer, perform repetitive hand and finger movements, walk short distances within medical facilities, occasionally lift up to 25 pounds, and maintain focus on detailed data-entry and system-review tasks.
Ability to work in a low-noise office environment within a healthcare facility.

Nice To Haves

DMLSS experience is desirable but not mandatory; training will be provided.
Two years of database management experience preferred but not required.
Working knowledge, familiarity, or background in medical facilities management is desirable.
Associate’s or bachelor’s degree in Facilities Management, Business Administration, Information Systems, Construction Management, or a related field preferred; experience may substitute for formal education.

Responsibilities

Create, maintain, and update DMLSS-FM facility, room, and Facility System Inventory/real-property-installed-equipment records using the applicable system modules.
Populate facility inventory fields and coordinate real-property asset, allocation, configuration, and funding entries with the DHA Real Property Manager; obtain Facility Manager or designee review and approval before entry.
Maintain room inventory data, coordinating room details with facility management staff, the DMLSS System Administrator, Environmental Services, Resource Management personnel, MTF coders, and CAD support as applicable.
Survey and maintain FSI/RPIE inventory data when the O&M contractor is not providing the service; provide quality assurance and recommendations on O&M-surveyed or maintained items in accordance with DHA guidance.
Validate that cost and history information is updated through unscheduled/demand and preventive-maintenance work requests, supporting facility life-cycle management.
Inactivate outdated records when approved by the Facility Manager or designee.
Perform 100% room inventory as directed by DHA taskers and validate DHA-sustained real property for accuracy.
Support active facility requirements in the DMLSS-FM Requirement Management module, including annual updates, associations to requirement packages or projects, BUILDER Annual Work Plan information, and DHA data calls.
Maintain and update active facility project records; populate project data, track financial progress and contract information, associate supporting documentation, maintain project journals, inactivate outdated records with approval, and support project data calls.
Upload compatible drawings to the DMLSS server within 10 business days of receipt and ensure current CAD/Drawbase drawings are stored and accessible.
Use Drawbase CAD software to view, navigate, print, and copy drawing portions to PowerPoint or Microsoft Word.
Track work requests and projects that change facility layouts, mark up hard-copy drawings, and provide change lists to facility management and Environmental Services at least quarterly.
Support and attend Facility Space Utilization Board/Space Committee meetings, provide input on space changes, and document minutes and approved changes.
Support the Regulatory Compliance/Joint Commission program by entering government-provided procedures, documents, recurring inspection requirements, and associated records in the DMLSS-FM module.
Monitor corrective-activity dates monthly with facility-management staff and notify them of expiring corrective actions; ensure Life Safety work requests and projects are classified appropriately and generate Statement of Conditions reports when requested.
Support and attend Environment of Care tours and document meeting minutes.
Support DHA in-house operations and maintenance business processes when applicable, including work-management support for scheduled preventive maintenance and unscheduled repairs through the DMLSS-FM Work Request module.
Provide work-request information to facility-management staff for trend identification and actionable maintenance planning; create, update, and close work requests as directed when the O&M contractor is not providing the service.
Create and maintain maintenance procedures and preventive-maintenance schedules, and coordinate monthly maintenance work-request closeout when the O&M contractor is not providing the service.
Provide quality-assurance support and analysis to Health Commands, facility-management staff, and O&M contractors as required by DHA.
Maintain accurate organization and personnel contact information in the Directory module and set identified records inactive in the Records Management module based on government information.
Coordinate with the local DMLSS System Administrator to ensure user roles and privileges match responsibilities and access is limited to authorized personnel.
Train facility-management customers and MTF staff on the DMLSS-FM Customer Support Work Request system where implemented, and provide system overviews to facility-management and medical-logistics personnel when requested.
Ensure continuous DMLSS-FM implementation except when interrupted by utility or IT issues outside the specialist’s control.
Submit a monthly assessment report to the FM and AOR Manager and other workload and performance reports as required.
Travel as needed to complete room inventories and support remote locations served by the respective DMLSS servers.
Participate in Facility Management Team meetings with government personnel as necessary.