Database Sustainment Specialist (DSS) - Elmendorf AFB

Na Ali'i Consulting & Sales, LLC.•Anchorage, AK

10d•Onsite

About The Position

Nakupuna Services is hiring multiple Database Sustainment Specialists (DSS) to support DMLSS-FM databases at Military Treatment Facilities throughout the continental United States. Each specialist works on-site at and supports a designated facility, participates in Facility Management Team meetings as needed, and may travel to remote locations supported by the respective DMLSS server. Telework is not authorized. New specialists receive initial comprehensive DMLSS classroom training and must complete applicable web-based and government-provided DCO training, including BUILDER. The role supports the management and quality of facility, room, and Facility System Inventory/real property installed equipment data; facility requirements and projects; drawings; regulatory compliance records; work requests and preventive maintenance where applicable; and other DMLSS-FM functions. Specialists coordinate with government facility management staff and other stakeholders, enter and maintain information based on government-provided information and approvals, and provide reports and training as requested. Certain operations and maintenance support functions are performed only when the O&M contractor does not provide them. The DSS does not manage specified DMLSS modules where those duties overlap with the task order’s contract requirements, unless directed by DHA. Applicants must be U.S. citizens and able to obtain and maintain a favorable NACI (Tier 1) investigation and a Common Access Card (CAC), while complying with installation access and security requirements. The work takes place in a low-noise office environment within a healthcare facility and involves extended computer work, repetitive hand and finger movements, walking short distances, and occasional lifting up to 25 pounds.

Requirements

High school diploma.
Strong working knowledge of Microsoft Office, including proficiency in Word, Excel, and Outlook.
Excellent verbal and nonverbal communication skills.
Exceptional attention to detail, time management, and organizational skills.
Effective decision-making abilities.
Customer-service orientation.
Ability to work confidently in a results-oriented environment.
Must be a U.S. citizen.
Must be able to obtain and maintain a favorable National Agency Check with Inquiries (NACI), Tier 1 investigation.
Must be eligible to obtain and maintain a Common Access Card (CAC).
Must comply with installation access and security requirements.
Ability to sit for extended periods while working at a computer, perform repetitive hand and finger movements, walk short distances within medical facilities, occasionally lift up to 25 pounds, and maintain focus on detailed data-entry and system-review tasks.

Nice To Haves

DMLSS experience; training will be provided.
Two years of database management experience.
Working knowledge, familiarity, or background in medical facilities management.
Associate’s or Bachelor’s degree in Facilities Management, Business Administration, Information Systems, Construction Management, or a related field.

Responsibilities

Create, maintain, and update DMLSS-FM inventories for facilities, rooms, and Facility System Inventory/real property installed equipment, entering data based on information approved by the Facility Manager or designee.
Coordinate facility inventory entries, especially Real Property Asset, Asset Allocation, Asset Configuration, and Funding data, with the DHA Real Property Manager.
Coordinate room inventory data with Facility Management staff, the DMLSS System Administrator, Environmental Services, Resource Management, MTF Coders, and CAD support; perform 100% room inventory when required by DHA.
Validate FSI/RPIE inventories through surveys with Operations and Maintenance personnel, on a cycle intended to survey all items every five years when the O&M contractor is not responsible for surveying them; provide quality assurance and recommendations on contractor-surveyed or maintained inventory.
Validate that Cost and History tabs are updated through work requests and preventive maintenance requests, supporting facility life-cycle management.
Inactivate outdated inventory records with approval from the Facility Manager or designee.
Support active facility requirements in the DMLSS-FM Requirement Management module, including annual updates, requirement associations, BUILDER Annual Work Plan information, and DHA data calls.
Maintain and update active facility project records in the DMLSS-FM Project Management module, populate project data and financial progress fields, associate supporting documentation, maintain project journals, and inactivate outdated records with approval.
Support DHA and other project data calls as directed by MTF facility management staff.
Upload compatible drawings to the DMLSS server within 10 business days of receipt and ensure current CAD/Drawbase drawings are stored appropriately and accessible to DMLSS-FM users.
Use Drawbase CAD software to view, zoom, manage layers, print, and copy drawing portions to PowerPoint or Microsoft Word.
Track work requests and projects that change facility layouts, mark up paper drawings to show changes, and provide quarterly change lists to facility management and Environmental Services staff for review.
Support and attend Facility Space Utilization Board/Space Committee meetings, provide input on space changes found during room assessments, and document minutes and approved changes.
Support the Regulatory Compliance/The Joint Commission program by administering its DMLSS-FM module, entering government-provided procedures and documents, and recording recurring inspection requirements and associated documents.
Monitor corrective activity dates monthly with facility management staff and notify them of expiring corrective actions.
Ensure Life Safety work requests and projects are classified appropriately and generate Statement of Conditions reports in Business Objects when requested.
Support and attend Environment of Care tours and document minutes.
Support operations and maintenance business processes that are not covered by an O&M contract, including work management using the DMLSS-FM Work Request module when required.
Provide work-request information to facility management staff to identify trends and support maintenance planning and other facility management initiatives.
Create, update, and close work requests for designated classifications based on information from facility management operations and direction from the Facility Manager or designee, when the O&M contractor does not provide the service.
Create and maintain maintenance procedures and preventive maintenance schedules based on information from facility management staff or the MTF maintenance organization, when the O&M contractor does not provide the service.
Coordinate and administer monthly maintenance work-request closeout when the O&M contractor does not provide the service.
Provide quality assurance support and analysis to Health Commands, Facility Management staff, and the O&M contractor as required by DHA.
Maintain accurate contact information for organizations and personnel supporting the medical facility in the DMLSS-FM Directory module.
Set identified records inactive in the System Services Records Management module based on government-provided information.
Coordinate with the local DMLSS System Administrator to align user roles and privileges with job responsibilities and restrict access to authorized personnel.
Train facility management customers and MTF staff on the Customer Support Work Request system where implemented, and provide DMLSS-FM desk-side overviews when requested.
Ensure continuous DMLSS-FM implementation except when affected by utility or IT issues outside the DSS’s control.
Submit a Monthly Assessment Report to the FM and AOR Manager and provide workload and performance reports as required.
Travel as required to complete room inventories.