Data Support Analyst (India)
About The Position
Kard is building commerce media infrastructure that connects financial institutions, financial-services platforms, and merchants through data and merchant-funded rewards. The Data Support Analyst will join Kard’s Data team as a primary contact for ad-hoc data requests from Sales and other internal teams, helping stakeholders access, understand, and troubleshoot data. The role uses SQL, Databricks, Count, spreadsheets, and other internal tools to investigate questions, fulfill requests, resolve basic data issues, and support routine data operations. The successful candidate will translate loosely defined business questions into accurate, useful data outputs. This position is fully remote, and Kard is currently able to hire only candidates residing in India.
Requirements
- 3–6 years of experience in data analysis, business intelligence, analytics support, data operations, or a similar role.
- Strong SQL skills and experience using data to answer business questions and troubleshoot issues.
- Strong spreadsheet skills, including data validation, lookups, pivot tables, and general analysis.
- Ability to translate ambiguous requests into clear analytical requirements and explain findings to non-technical stakeholders.
- Strong attention to detail, organizational skills, and a service-oriented approach to supporting internal teams.
Nice To Haves
- Familiarity with Databricks or Count.
- Experience supporting Sales or other go-to-market teams.
- Familiarity with CRM, pipeline, or revenue-related data.
- Experience creating dashboards, reusable reports, or internal data documentation.
Responsibilities
- Fulfill ad-hoc data and reporting requests from Sales and other internal teams using SQL, Databricks, Count, and spreadsheets.
- Work with stakeholders to clarify business questions, define requirements, and deliver clear, accurate answers.
- Investigate data discrepancies, missing records, unexpected reporting results, and other basic data issues.
- Resolve straightforward issues independently and escalate more complex problems with clear documentation and supporting evidence.
- Support routine data maintenance, validation, and other operational data needs.
- Identify recurring requests that can be addressed through reusable queries, reports, documentation, or self-service resources.
Benefits
- Flexible PTO, with a minimum requirement to take one day off a quarter and ten days a year.
- Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve (US employees only).
- Health, Dental and Vision Insurance.
- 401k with employer match (US employees only).
- Coworking space and WFH setup reimbursement.
- Company offsites for planning, team-building, and networking.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
