Data & Quality Improvement Analyst

UT Southwestern Medical Center • Dallas, TX

2d

About The Position

The Texas Behavioral Health Center (TBHC), operated by UT Southwestern Medical Center, is seeking a Data & Quality Improvement Analyst to turn data into insights that improve behavioral health care in North Texas. Working with minimal supervision, the analyst designs, builds, and automates reports, dashboards, and performance measures that support clinical, quality, operational, regulatory, and financial decisions.

The analyst extracts, validates, transforms, analyzes, and summarizes data from Epic and other large databases; identifies data quality issues; and presents complex information in clear, credible reports and visualizations. The role works with clinicians, operations leaders, quality teams, and multidisciplinary groups on improvement and performance initiatives. It also maintains consistent data definitions, reporting methods, and documentation, and may provide guidance to less experienced staff.

Requirements

• Bachelor's degree in healthcare, computer science, nursing, mathematics, or a relevant field; equivalent years of work experience may substitute for educational requirements.
• Two years of relevant experience.
• Critical-thinking skills and a systems approach to problem-solving.
• Ability to work as a self-starter and innovative problem solver.
• Effective communication, technical-content, and interpersonal skills.
• Experience with Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Strong understanding of Excel functions, formulas, data manipulation, and analysis.
• Previous experience with relational databases and SQL Server.
• Ability to translate operational and business requirements into analytical solutions, reports, dashboards, and other data products.

Nice To Haves

• Master's degree in a related field.
• Lean Six Sigma Green Belt certification.
• Experience with Power BI and/or Tableau.
• Experience extracting, querying, validating, and analyzing data from Epic or other electronic health record systems.
• Experience automating recurring reports, data processes, or regulatory reporting.

Responsibilities

• Design, develop, and automate clinical, quality, operational, and performance metrics, and maintain a knowledge base of data requirements and measure definitions.
• Design, develop, and maintain automated reports and dashboards that support operational, clinical, quality, regulatory, and financial decision-making.
• Extract, validate, transform, and summarize data from Epic and other large databases.
• Develop and maintain data processes that automate recurring reports and regulatory reporting requirements.
• Analyze and organize data using appropriate analytical and statistical methods to track clinical processes, operational performance, patient outcomes, and key performance indicators.
• Use data visualization tools to present complex information in clear, credible, and understandable reports and dashboards.
• Implement analytical approaches and technical methodology and complete assigned work plan tasks.
• Distinguish relevant from irrelevant information and identify data quality issues or inconsistencies.
• Produce and deliver credible, understandable reports and analytics using factual data.
• Participate on multidisciplinary teams and provide analytical support for clinical, operational, quality improvement, and performance initiatives.
• Assist with interpreting data to identify opportunities to improve healthcare delivery, operational efficiency, and performance.
• Maintain data definitions, reporting methodologies, and documentation to support consistent and reliable analytics.
• Participate in special projects and perform other duties as assigned.
• May mentor and guide less experienced staff.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage.
• Preventive healthcare coverage at 100% with no copay.
• Paid time off, available day one.
• Retirement programs through the Teacher Retirement System of Texas (TRS).
• Paid parental leave benefit.
• Wellness programs.
• Tuition reimbursement.
• Public Service Loan Forgiveness (PSLF) qualified employer.
• Competitive and comprehensive benefits package for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level