Data Quality Analyst
About The Position
ServiceTitan is seeking a Data Quality Analyst to join its Data Engineering department. This customer-facing role focuses on helping customers deconstruct and reinterpret data from source software so it can be transferred successfully into ServiceTitan. The role is technical but is not an engineering position, and involves working closely with customers and cross-departmental teams to deliver accurate data migrations on schedule. Projects and deadlines come from the Data Engineering or Implementation departments. The analyst manages shifting priorities, communicates requirements and status to internal and external stakeholders, and coordinates work among customers, data engineers, and onboarders. The role supports the evaluation of new software, identification of data cleanup needs, and reduction of data migration time. Approximately 60% of the time is spent working with customers and 40% on technical work. ServiceTitan describes its compensation as including base salary, an annual bonus, equity, and benefits. For U.S. candidates, the stated good-faith base salary ranges are $70,500–$105,700 for Zone 1 locations (CA, CT, DC, MD, MA, NJ, NY, VA, and WA) and $65,800–$98,800 for Zone 2 (all other U.S. locations). International compensation varies by location and is discussed during hiring.
Requirements
- Proficiency in Excel.
- Basic knowledge and experience with T-SQL.
- Strong analytical and critical-thinking skills.
- Ability to identify relationships within databases and infer developers’ intent from database structure and values.
- Ability to work effectively in a team environment with tight deadlines and high expectations.
- Ability to own tasks, communicate requirements, delays, and completion clearly, and prioritize changing deadlines.
Responsibilities
- Work directly with customers to ensure successful data migration.
- Manage varied tasks with shifting priorities and tight deadlines.
- Communicate project status and updates promptly to internal and external stakeholders.
- Find methods for transferring data from previously unencountered sources.
- Evaluate and understand database structures and interpret them into the ServiceTitan data model.
- Write queries to correct, reformat, or move data.
- Review data in customers’ source software and present cleanup needs to the larger data team.
- Coordinate cross-functionally among customers, data engineers, and onboarders.
Benefits
- Flexible time off and flextime.
- Learning and development opportunities, including comprehensive onboarding, leadership training, programs, and events.
- Recognition programs, including Bonusly and peer-nominated awards.
- Company-paid medical, dental, and vision insurance, with 100% employer-paid options and 90% dependent coverage.
- Flexible spending account (FSA) and health savings account (HSA).
- 401(k) match.
- Telehealth options, including One Medical memberships.
- Parental leave and support.
- Up to $20,000 in fertility services, including IUI and IVF.
- Surrogacy and adoption reimbursement.
- On-demand maternity support through Maven Maternity.
- Breast milk shipping through Maven Milk.
- Pet insurance.
- Legal advisory services.
- Financial planning tools.
- Annual bonus and equity.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
