Data Operations Associate

The Data Operations Associate will play a key role in supporting Enigma's go-to-market activities across Sales and Customer Success. They will be responsible for customer-related data operations and onboarding projects, as well as establishing and improving data processes to ensure high-quality data services for customers. The ideal candidate will have strong analytical skills, project management experience, and a passion for data-driven decision-making. This role offers exposure to cutting-edge data technology, mentorship opportunities, and the chance to make a significant impact on Enigma's growth.

• Fuel GTM activities at a fast-paced startup environment from an operations perspective
• Scale and manage data and onboarding operations to streamline customer lifecycle end-to-end
• Own and lead data analysis projects, and generate insights to drive customer conversations forward
• Prepare regular reports to communicate data quality metrics and improvements to stakeholders
• Conduct thorough data quality checks to ensure accuracy, consistency, and completeness of datasets, and investigate issues
• Generate and maintain detailed documentation of data operations processes and data dictionaries
• Work hand-in-hand with the CS and Product teams to inform the product roadmap and data tooling investments
• Gain experience and train in developing tools and reports using best-in-class tech stack and infrastructure
• Make an impact on Enigma's growth from day one

• Fuel GTM activities at a fast-paced startup environment from an operations perspective
• Scale and manage data and onboarding operations to streamline customer lifecycle end-to-end
• Own and lead data analysis projects, and generate insights to drive customer conversations forward
• Prepare regular reports to communicate data quality metrics and improvements to stakeholders
• Conduct thorough data quality checks to ensure accuracy, consistency, and completeness of datasets, and investigate issues
• Generate and maintain detailed documentation of data operations processes and data dictionaries
• Work hand-in-hand with the CS and Product teams to inform the product roadmap and data tooling investments
• Gain experience and train in developing tools and reports using best-in-class tech stack and infrastructure
• Make an impact on Enigma's growth from day one
• Is a self-starter with the ability to manage multiple tasks and prioritize effectively
• Has strong analytical and quantitative skills and the ability to extract, manipulate, and analyze data with a keen eye for detail
• Has proficiency in one or two data wrangling tools for tabular data, ideally PySpark, SQL, or Pandas
• Brings strong business intuition to make sense of complex business data
• Has project management experience owning complex, custom deliverables and onboarding workflows end-to-end
• Has a passion for data-driven decision-making and an eagerness to learn and adapt to new technologies and tools
• Has excellent written and verbal communication skills with the ability to work collaboratively in a team environment

• Exposure to cutting-edge data, GTM, and product at Enigma
• Mentorship opportunities
• Learning firsthand how financial institutions make crucial business decisions with Enigma's data
• Impact on Enigma's customer service engine from day one
• Opportunity to work with market-changing technology
• Ability to manage multiple tasks and prioritize effectively
• Strong analytical and quantitative skills
• Proficiency in data wrangling tools such as PySpark, SQL, or Pandas
• Strong business intuition
• Project management experience
• Passion for data-driven decision-making
• Excellent written and verbal communication skills
• Curiosity, coachability, reliability, and drive for growth
• Bonus points for an undergraduate degree in engineering, statistics, or a data-related field
• Bonus points for prior experience in data analytics, data operations, or business analytics positions
• Bonus points for familiarity with enterprise software, data-as-a-service, or business intelligence tools
• Bonus points for experience working with data