Data Entry Specialist - Medical Records (Remote)

Sharecare•Atlanta, GA

4d•Remote

About The Position

The Data Entry Specialist accurately inputs and updates patient information in Sharecare’s internal systems and client Electronic Medical Record (EMR) platforms, supporting the Release of Information (ROI) process. The role involves navigating multiple EMR systems to retrieve, validate, and process protected health information (PHI), while maintaining accuracy, productivity, confidentiality, and compliance with HIPAA and company privacy policies. The specialist works in a fast-paced, collaborative environment, contributes to process improvements and service quality, and communicates professionally with internal and external stakeholders as needed. The role also requires understanding the organization’s information governance program and individual responsibilities, completing required education and compliance training, reporting unethical, fraudulent, or illegal behavior, and maintaining current HIPAA certification annually.

Requirements

Proficiency in Microsoft Office applications.
Strong organizational and multitasking skills.
Ability to manage time effectively and meet task deadlines.
Willingness to learn programs and processes quickly.
Strong documentation, communication, and customer service skills.
Self-motivated and dependable, with the ability to work independently or as part of a team.
Ability to maintain productivity, utilization, and quality performance standards.
Ability to sit or stand for extended periods.
Physical capacity to lift and carry 25 lbs.
Manual dexterity for extended typing, writing, and document handling.
Visual acuity to read documents and use a computer monitor.
Clear speaking and hearing ability for communication.
Adequate hand-eye coordination and sensory abilities for job-related tasks.

Responsibilities

Accurately enter and update patient data in internal and client-facing systems.
Access and navigate multiple EMR platforms to retrieve, validate, and process patient health information.
Maintain data accuracy and consistency while meeting productivity benchmarks.
Protect patient and client information and comply with HIPAA, company privacy policies, and relevant corporate integrity and security obligations.
Collaborate with team members to support process improvements and service quality.
Provide courteous, timely, and professional communication with internal and external stakeholders as needed.
Understand the organization’s information governance program and individual role responsibilities.
Participate in required education and compliance training.
Report unethical, fraudulent, or illegal behavior.
Maintain current HIPAA certification annually.