Data Entry and Operations Specialist

Prime Health Services, Inc.•Franklin, TN

21h

About The Position

Prime Health Services is seeking a detail-oriented, customer-focused Data Entry and Operations Specialist to support several operational departments, ensure data quality, and help provide a smooth, professional experience for clients, providers, and internal teams. The role includes data integrity and quality work, data and contract entry, provider panel building, and reception and general office support.

Requirements

High school diploma or GED required.
At least 2 years of clerical or customer service experience; healthcare experience is strongly preferred.
Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Teams.
Excellent written and verbal communication skills.
Ability to multitask, stay organized, and thrive in a fast-moving environment.
Strong attention to detail, confidentiality, and reliability.

Nice To Haves

Associate or bachelor’s degree preferred.
Healthcare experience strongly preferred.

Responsibilities

Communicate daily with medical provider offices to verify demographics.
Research information, respond to emails, update internal databases, and route questions to appropriate internal teams.
Support audits and special projects to ensure accuracy and compliance.
Review client contracts and partner network data.
Identify trends and share findings with management.
Enter provider demographic and reimbursement details.
Scan and file documents and assist with basic reporting.
Ensure welcome packets and outgoing mail campaigns are completed accurately and on time.
Build and maintain accurate medical provider panels for workers’ compensation clients.
Log client requests and ensure updates are completed promptly.
Welcome visitors, clients, and vendors.
Answer main phone lines and route calls.
Maintain break areas and manage supply ordering.
Assist with meeting set-ups, mail distribution, and general office tasks.